Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Campus WLAN Wizard SSIDs Greyed Out, missing roles

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  • 1.  Campus WLAN Wizard SSIDs Greyed Out, missing roles

    Posted Aug 19, 2016 02:27 PM

    Currently running a Dell branded w-7210 controller, and it just stopped passing traffic today, and wouldn't allow any new connections.

     

    rebooted the controller, and connections were allowed again, but the captive portal on the guest wireless had stopped working.

     

    Fired up the Campus WLAN wizard to reset it and noticed that all of my SSIDs were greyed out, except for one. When clicking on my guest wireless SSID I get the following message.

     

    "GuestTap has been modified such that it is no longer editable from this Wizard.

    REASON: Unknown role GuestTap-guest-logon (No PEF).

    Use the full Configuration user interface to edit"

     

    I didn't make any changes to the config prior to rebooting

     

    My contractor SSID is showing the following error when I click on it

     

    "Team has been modified such that it is no longer editable from this Wizard.

    REASON: Unknown role guest (No PEF).

    Use the full Configuration user interface to edit it."

     

    No clue what has happened with the controller.



  • 2.  RE: Campus WLAN Wizard SSIDs Greyed Out, missing roles

    EMPLOYEE
    Posted Aug 19, 2016 02:47 PM

    Were you using a temporary license that expired?  I would contact TAC, honestly...