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Contributor II

Can't Enable UCC on Controler

Hi all,

I've two WLC 7210 running 6.5.1.4 version.

I've configured enable UCC but i still can't see it on my Controller.

 

Here is output:

 

show mgmt-servers

List of Management Servers
--------------------------
Type Primary Server Profile
---- -------------- -------
AirWave 172.23.3.169 default-amp

 

show mgmt-server profile default-amp

Mgmt Config profile "default-amp" (Predefined (changed))
--------------------------------------------------------
Parameter Value
--------- -----
Stats Enabled
Tag Enabled
Sessions Enabled
Monitored Info Disabled
Misc Enabled
Location Enabled
UCC Monitoring Enabled
AirGroup Info Enabled
Inline DHCP stats Enabled
Inline AP stats Enabled
Inline Auth stats Enabled
Inline DNS stats Enabled

 

Any one can help me?

Thanks for help.

Aruba Employee

Re: Can't Enable UCC on Controler

Do you have a firewall inline that could be dropping the traffic?

 

Try to see if anything is being sent by examining the message counters:

 

show mgmt-server message-counters process ucm

Dennis Ladefoged | Aruba Systems Engineer
@dennisladefoged| ACMP / ACCP / ACSA / MASEv2 / CWNA
Contributor II

Re: Can't Enable UCC on Controler


@dennisladefogedwrote:

Do you have a firewall inline that could be dropping the traffic?

 

Try to see if anything is being sent by examining the message counters:

 

show mgmt-server message-counters process ucm


Hi dennisladefoged,

We dont' have firewall here . 

This is the ouput .

 

Guru Elite

Re: Can't Enable UCC on Controler

When you say "UCC" what application are you looking for?

The mgmt-servers command is used to stream information to Airwave.  AFAIK "UCC" visually should work without those commands, really.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Aruba Employee

Re: Can't Enable UCC on Controler

Ahh right Colin, totally missed that this was regarding visibility on the controller itself.

 

Try the following commands and see if UCC is seeing any traffic at all:

 

show ucc call-info cdrs

show ucc statistics counter call global

Dennis Ladefoged | Aruba Systems Engineer
@dennisladefoged| ACMP / ACCP / ACSA / MASEv2 / CWNA
Contributor II

Re: Can't Enable UCC on Controler

Hi Colin and Dennis,

Maybe i was wrong between ucc feature and normal traffic monitoring feature .:(

in my opinion, i think that i can use UCC to monitor applications what clients use : skype, facetime....

 

 

Guru Elite

Re: Can't Enable UCC on Controler

Yes, you can.  Please read here:  http://www.arubanetworks.com/techdocs/ArubaOS_6_5_4_X_Web_Help/Web_Help_Index.htm#ArubaFrameStyles/Voice_Video/Lync_ALG.htm for specifics and restrictions.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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