Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Can't Establish VIA Connection

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  • 1.  Can't Establish VIA Connection

    Posted Jul 03, 2015 01:12 AM

    Controller version:6.4.1.0
    End Device OS: Android 4.4.3
    VIA Client Version:2.2.8

    Error Log:

    07-03 12:55:05.981 23433 29952 D ArubaViaVpnPlugin: ike_core_handle_ikesa [1508]:
    07-03 12:55:05.981 23433 29952 D ArubaViaVpnPlugin: IKE_SA Failed [v1] I (ID=0x2d1726ad)
    07-03 12:55:05.981 23433 29952 D ArubaViaVpnPlugin: ike_core_handle_ikesa [1511]:
    07-03 12:55:05.981 23433 29952 D ArubaViaVpnPlugin: Error code -8949
    07-03 12:55:05.981 23433 29952 D ArubaViaVpnPlugin: ike_core_handle_ikesa [1542]:
    07-03 12:55:05.981 23433 29952 D ArubaViaVpnPlugin: IKE connectin timeout cnt > 6
    07-03 12:55:05.981 23433 29952 I ArubaViaVpnPluginBridge: VPN plugin core callback : type = 2, status = 0xfa11
    07-03 12:55:05.981 23433 29952 E ArubaViaVpnPluginBridge: VPN IKE callback : first phase - failed
    07-03 12:55:05.981 23433 29952 E ArubaViaVpnPluginBridge: VPN IKE error code = 0xfa11
    07-03 12:55:05.981 23433 29952 D ArubaViaVpnPluginBridge: Failed to get JNI environment (status = -2), assuming native thread
    07-03 12:55:05.981 23433 29952 D ArubaViaVpnPluginBridge: Current thread attached
    07-03 12:55:05.981 23433 29952 D ArubaViaVpnPluginBridge: Current thread detached
    07-03 12:55:05.981 23433 23433 E ArubaVia: [VIA VPN service] VPN error
    07-03 12:55:05.981 23433 23433 E ArubaVia: com.aruba.via.vpn.ViaVpnServiceException: VPN IKE : error code = 0xfa11
    07-03 12:55:05.981 23433 23433 E ArubaVia: at com.aruba.via.vpn.ViaVpnService.onIkeError(ViaVpnService.java:653)
    07-03 12:55:05.981 23433 23433 E ArubaVia: at dalvik.system.NativeStart.run(Native Method)
    07-03 12:55:05.981 23433 23433 I ArubaVia: [VIA VPN service] VPN disconnecting...
    07-03 12:55:05.981 23433 23433 I ArubaVia: [VIA network state receiver] Unregistered listener com.aruba.via.vpn.ViaVpnService@42997950
    07-03 12:55:05.981 23433 29993 I ArubaViaVpnPluginBridge: VPN core finalization
    07-03 12:55:05.981 23433 29993 D ArubaViaVpnPlugin: VPN_IPSEC_CORE_shutdown [1140]:
    07-03 12:55:05.981 23433 29993 D ArubaViaVpnPlugin: VPN_IPSEC_CORE_shutdown mutex g_pvVpnMainMutex captured.
    07-03 12:55:05.981 23433 29993 D ArubaViaVpnPlugin: IPSEC_CORE_thread_stop [892]:
    07-03 12:55:05.981 23433 29993 D ArubaViaVpnPlugin: +++ IPSEC_CORE_thread_stop
    07-03 12:55:06.081 23433 29993 E ArubaViaVpnPlugin: vpn_core_shutdown [388]:
    07-03 12:55:06.081 23433 29993 E ArubaViaVpnPlugin: vpn_core_shutdown IPSEC_CORE_thread_stop called
    07-03 12:55:06.081 23433 29993 D com.mocana.debug_console: Timer ID: 1 Deleted
    07-03 12:55:06.081 23433 29993 D com.mocana.debug_console: Timer ID: 2 Deleted
    07-03 12:55:06.081 23433 29993 D com.mocana.debug_console: EAP_deleteInstance: Destroyed EAP instanceId = 1
    07-03 12:55:06.591 23433 29993 E ArubaViaVpnPlugin: IKE_CORE_stop_server [2643]:
    07-03 12:55:06.591 23433 29993 E ArubaViaVpnPlugin: IKE_CORE_stop_server
    07-03 12:55:06.591 23433 29993 D com.mocana.debug_console: EAP_shutdown: Shutdown EAP Instance
    07-03 12:55:06.591 23433 29993 D ArubaViaVpnPlugin: VPN_IPSEC_CORE_shutdown [1147]:
    07-03 12:55:06.591 23433 29993 D ArubaViaVpnPlugin: VPN_IPSEC_CORE_shutdown vpn_core_shutdown called.
    07-03 12:55:06.591 23433 29993 I ArubaViaVpnPluginBridge: VPN plugin core callback : type = 8, status = 0x1
    07-03 12:55:06.591 23433 29993 I ArubaViaVpnPluginBridge: VPN shutdown callback : done
    07-03 12:55:06.591 23433 29993 D ArubaViaVpnPlugin: VPN_CONFIG_set_best_interface [40]:
    07-03 12:55:06.591 23433 29993 D ArubaViaVpnPlugin: VPN_CONFIG_set_best_interface seting 0
    07-03 12:55:06.591 23433 23433 I ArubaVia: [VIA VPN service] VPN disconnected

    Attachment(s)

    txt
    config.txt   27 KB 1 version
    zip
    ArubaVIA-logs.zip   7 KB 1 version
    txt
    tech.txt   1.14 MB 1 version


  • 2.  RE: Can't Establish VIA Connection

    EMPLOYEE
    Posted Jul 03, 2015 04:27 AM

    Derek_Sun,

     

    Did this ever work with any other OS like Windows or Mac?

     

    Please take a look at the VIA VRD Here:  http://community.arubanetworks.com/t5/Validated-Reference-Design/Virtual-Intranet-Access-VIA/ta-p/155614



  • 3.  RE: Can't Establish VIA Connection

    Posted Jul 03, 2015 07:13 AM
      |   view attached

    Dear Colin,

    No, I also tried with windows 7 32 bit. (The log file had been uploaded. ” VIA_derek_20150703_182150.zip”)

    Best Regards

    Derek

    Attachment(s)

    zip
    VIA_derek_20150703_182150.zip   337 KB 1 version