Wireless Access

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Contributor I
Posts: 29
Registered: ‎09-09-2013

Can't Establish VIA Connection

Controller version:6.4.1.0
End Device OS: Android 4.4.3
VIA Client Version:2.2.8

Error Log:

07-03 12:55:05.981 23433 29952 D ArubaViaVpnPlugin: ike_core_handle_ikesa [1508]:
07-03 12:55:05.981 23433 29952 D ArubaViaVpnPlugin: IKE_SA Failed [v1] I (ID=0x2d1726ad)
07-03 12:55:05.981 23433 29952 D ArubaViaVpnPlugin: ike_core_handle_ikesa [1511]:
07-03 12:55:05.981 23433 29952 D ArubaViaVpnPlugin: Error code -8949
07-03 12:55:05.981 23433 29952 D ArubaViaVpnPlugin: ike_core_handle_ikesa [1542]:
07-03 12:55:05.981 23433 29952 D ArubaViaVpnPlugin: IKE connectin timeout cnt > 6
07-03 12:55:05.981 23433 29952 I ArubaViaVpnPluginBridge: VPN plugin core callback : type = 2, status = 0xfa11
07-03 12:55:05.981 23433 29952 E ArubaViaVpnPluginBridge: VPN IKE callback : first phase - failed
07-03 12:55:05.981 23433 29952 E ArubaViaVpnPluginBridge: VPN IKE error code = 0xfa11
07-03 12:55:05.981 23433 29952 D ArubaViaVpnPluginBridge: Failed to get JNI environment (status = -2), assuming native thread
07-03 12:55:05.981 23433 29952 D ArubaViaVpnPluginBridge: Current thread attached
07-03 12:55:05.981 23433 29952 D ArubaViaVpnPluginBridge: Current thread detached
07-03 12:55:05.981 23433 23433 E ArubaVia: [VIA VPN service] VPN error
07-03 12:55:05.981 23433 23433 E ArubaVia: com.aruba.via.vpn.ViaVpnServiceException: VPN IKE : error code = 0xfa11
07-03 12:55:05.981 23433 23433 E ArubaVia: at com.aruba.via.vpn.ViaVpnService.onIkeError(ViaVpnService.java:653)
07-03 12:55:05.981 23433 23433 E ArubaVia: at dalvik.system.NativeStart.run(Native Method)
07-03 12:55:05.981 23433 23433 I ArubaVia: [VIA VPN service] VPN disconnecting...
07-03 12:55:05.981 23433 23433 I ArubaVia: [VIA network state receiver] Unregistered listener com.aruba.via.vpn.ViaVpnService@42997950
07-03 12:55:05.981 23433 29993 I ArubaViaVpnPluginBridge: VPN core finalization
07-03 12:55:05.981 23433 29993 D ArubaViaVpnPlugin: VPN_IPSEC_CORE_shutdown [1140]:
07-03 12:55:05.981 23433 29993 D ArubaViaVpnPlugin: VPN_IPSEC_CORE_shutdown mutex g_pvVpnMainMutex captured.
07-03 12:55:05.981 23433 29993 D ArubaViaVpnPlugin: IPSEC_CORE_thread_stop [892]:
07-03 12:55:05.981 23433 29993 D ArubaViaVpnPlugin: +++ IPSEC_CORE_thread_stop
07-03 12:55:06.081 23433 29993 E ArubaViaVpnPlugin: vpn_core_shutdown [388]:
07-03 12:55:06.081 23433 29993 E ArubaViaVpnPlugin: vpn_core_shutdown IPSEC_CORE_thread_stop called
07-03 12:55:06.081 23433 29993 D com.mocana.debug_console: Timer ID: 1 Deleted
07-03 12:55:06.081 23433 29993 D com.mocana.debug_console: Timer ID: 2 Deleted
07-03 12:55:06.081 23433 29993 D com.mocana.debug_console: EAP_deleteInstance: Destroyed EAP instanceId = 1
07-03 12:55:06.591 23433 29993 E ArubaViaVpnPlugin: IKE_CORE_stop_server [2643]:
07-03 12:55:06.591 23433 29993 E ArubaViaVpnPlugin: IKE_CORE_stop_server
07-03 12:55:06.591 23433 29993 D com.mocana.debug_console: EAP_shutdown: Shutdown EAP Instance
07-03 12:55:06.591 23433 29993 D ArubaViaVpnPlugin: VPN_IPSEC_CORE_shutdown [1147]:
07-03 12:55:06.591 23433 29993 D ArubaViaVpnPlugin: VPN_IPSEC_CORE_shutdown vpn_core_shutdown called.
07-03 12:55:06.591 23433 29993 I ArubaViaVpnPluginBridge: VPN plugin core callback : type = 8, status = 0x1
07-03 12:55:06.591 23433 29993 I ArubaViaVpnPluginBridge: VPN shutdown callback : done
07-03 12:55:06.591 23433 29993 D ArubaViaVpnPlugin: VPN_CONFIG_set_best_interface [40]:
07-03 12:55:06.591 23433 29993 D ArubaViaVpnPlugin: VPN_CONFIG_set_best_interface seting 0
07-03 12:55:06.591 23433 23433 I ArubaVia: [VIA VPN service] VPN disconnected

Guru Elite
Posts: 21,036
Registered: ‎03-29-2007

Re: Can't Establish VIA Connection

[ Edited ]

Derek_Sun,

 

Did this ever work with any other OS like Windows or Mac?

 

Please take a look at the VIA VRD Here:  http://community.arubanetworks.com/t5/Validated-Reference-Design/Virtual-Intranet-Access-VIA/ta-p/155614



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I
Posts: 29
Registered: ‎09-09-2013

Re: Can't Establish VIA Connection

Dear Colin,

No, I also tried with windows 7 32 bit. (The log file had been uploaded. ” VIA_derek_20150703_182150.zip”)

Best Regards

Derek

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