Wireless Access

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New Contributor
Posts: 2
Registered: ‎08-02-2013

Can't access virtual controller

We currently have a meshed network of IAP-105 access points (8-10 total) and after having some network expansion related maintenance (with the addition of additional AP's).  I am unable to reach the virtual controller.  I can get to the "admin" portal by entering in the IP address of an AP along with the 4343 port, but I do not see any information other than the main screen.  I am unable to provide any sort of firmware version or enter any commands since I don't have physical "access" to the older devices other than rebooting the switch ports they are connected to.  

 

The two AP's that we also just recently deployed do not appear to be passing internet traffic but the two wireless notification LED's on the AP's themselves are showing amber.

 

Any ideas or suggestions would be appreciated.  Thanks.

MVP
Posts: 1,412
Registered: ‎11-30-2011

Re: Can't access virtual controller


bryanc1 wrote:

I am unable to reach the virtual controller.  I can get to the "admin" portal by entering in the IP address of an AP along with the 4343 port, but I do not see any information other than the main screen.


could you post a screenshot to clarify what exactly you see (or dont see)?

 

might be worth to try another browser / browser version.

New Contributor
Posts: 2
Registered: ‎08-02-2013

Re: Can't access virtual controller

There isn't really much to see.  I try to access the virtual controller's IP address and get no response.  I'm unable to ping to it as well.  I was able to bounce the AP's to shake the virtual controller's location to another AP that I could get to, before.  It's not working like it did previously.  I can ssh into some of the AP's from time to time, but not all of them.  I do see a "master" ip address that makes me wonder if this is the location where the virtual controller is being housed at, at that moment.

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