Wireless Access

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Contributor I
Posts: 48
Registered: ‎01-19-2012

Can't connect Apple MAC with Aruba

I have a MAC laptop and unable to connect it to Aruba Controller SSIDs, when trying to connect the SSIDs like employe & guets it still searching for network means didn't connect to the ARUBA Controller. I tried to connect it withTPLINK it successfully connect but problem remians same with ARUBA Contorller.

 

Regards,

Faisal

MVP
Posts: 371
Registered: ‎07-26-2011

Re: Can't connect Apple MAC with Aruba

What do you see in the user debug logs? Can you see the SSID's from the Mac? What is auth/encryption types?

ACMA, ACMP
If my post addresses your query, give kudos:)
Contributor I
Posts: 48
Registered: ‎01-19-2012

Re: Can't connect Apple MAC with Aruba

yes i can see the ssids encryption is aes

Retired Employee
Posts: 234
Registered: ‎04-19-2011

Re: Can't connect Apple MAC with Aruba

Have you tried connecting the MAC to an Open SSID on the Aruba controller?

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HT
Aruba Employee
Posts: 26
Registered: ‎11-16-2011

Re: Can't connect Apple MAC with Aruba

Go to Network Preferences on the Mac,  click Advanced and then from the Wifi tab remove the "remembered" instances of the problematic wifi networks by highlighting them and clicking the "-"key.  Next, close network preferences and see if you can connect.  If the problem, persists I would recommend calling Aruba TAC.  If the problems, resolves and then reoccurs I would also recommend calling Aruba TAC.

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