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New Contributor

Cannot get IP Address After rebooting controller

Hi, my name is zul frm jakarta. I am a new user in operating Aruba. I have a big issues about connections. My case is, when I've rebooted the controller it will always success and going smooth, but unfortunetly there were some devices like smartphone and notebook not able to get IP Address and mostly it's happening on Apple product such as iphone and macbook. It's very unconfortable for the company, what's wrong with that ? Is there wrong configuration on it? please help me to get the hell out of this situation.

Contributor I

Re: Cannot get IP Address After rebooting controller

Hi, if this is a critial issue i would recommend rasising a support ticket with HPE Aruba TAC for problem resolution.

ACMP CWDP
New Contributor

Re: Cannot get IP Address After rebooting controller

Hi Mat,

 

Thanks for advicing it's very helpful. Is that possible if I clear IP DHCP binding for this problem ? if yes, How do I do that ? I captured the configuration of DHCP on it.

Guru Elite

Re: Cannot get IP Address After rebooting controller

http://community.arubanetworks.com/t5/Security/how-to-clear-DHCP-binding-for-guest/td-p/163058



Colin Joseph
Aruba Customer Engineering

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