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Frequent Contributor I
Posts: 177
Registered: ‎05-18-2011

Captive Portal Intermittent Problem

Hi,

 

My customer got intermittent problem on captive portal. Some of the device after connect to the SSID it doesn't auto pop-up the browser prompt user to sign in and some of devices it does.

 

Some of it may need click "Forget Network" and connect back again then it will auto pop-up the browser to sign in.

 

Please advise.

 

Regards,

Tin 

Aruba
Posts: 1,285
Registered: ‎08-29-2007

Re: Captive Portal Intermittent Problem

Are you using a controller (or IAP) portal or an external one like Clearpass?

This behaviour is dependant on the device, what OS (and version) etc..

In short, it is hit and miss....some do some don't.


If my post is helpful please give kudos, or mark as solved if it answers your post.

ACCP, ACMP, ACMX #294
mclarke@arubanetworks.com
Frequent Contributor I
Posts: 177
Registered: ‎05-18-2011

Re: Captive Portal Intermittent Problem

Is hardware controller use Aruba controller internal captive portal. But before that, it doesn't happen like this.

 

Regards,

Tin 

Aruba
Posts: 1,285
Registered: ‎08-29-2007

Re: Captive Portal Intermittent Problem

Before what exactly?  Did you upgrade recently or something like that?


If my post is helpful please give kudos, or mark as solved if it answers your post.

ACCP, ACMP, ACMX #294
mclarke@arubanetworks.com
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