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Captive portal access denied

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  • 1.  Captive portal access denied

    Posted Oct 31, 2016 05:30 PM

    Hi Guys,

     

    I have a network composed of some Remote APs. We have an external radius and captive portal server, however when the user tries to authenticate here is what happen:

    1-The user associates with the SSID and is redirected to the captive portal

    2-The user enters his credentials

    3- The user is redirected to either a blank page (chrome), an http404 (Edge) or the error message "This page isn't redirected properly" (Firefox). The URL always shows https://controllers'URL/cgi-bin/login?xxxAccessDeniedxxxxxxxxx.

     

    I checked the logs and noticed the following when testing using Microsoft Edge "httpd: [cgid:error] [pid 15224:tid 841479344] [client IPofthe client:50766] AH01265: attempt to invoke directory as script: /mswitch/apache/cgi-bin/, referer: https://URL-of-the-captive-portal?cmd=login&mac=08:d4:0c:d4:82:8a&ip=172.16.0.210&essid=WLAN-NameA&apname=AP-NAMEac&apgroup=AP-Group&url=http%3A%2F%2Fcnn.com%2F"

     

    The user-table shows the user in the logon role. I also tested using Tunnel mode and Split-Tunnel but no luck with both

     

    I also captured the radius traffic and saw that the controller does not send the radius request to the radius server at all to validate the user credentials

     

    Any help would be highly appreciated guys



  • 2.  RE: Captive portal access denied

    EMPLOYEE
    Posted Oct 31, 2016 05:33 PM
    Is this external or internal captive portal?


  • 3.  RE: Captive portal access denied

    Posted Oct 31, 2016 06:49 PM

    Hi Joseph

    it is an external captive portal server



  • 4.  RE: Captive portal access denied

    Posted Mar 05, 2020 10:11 AM

    Any luck to solve this issue. I am facing similar issue on 7280 with code 8.6. I am not able to preview the defaut internal pages