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Captive portal issue

hi,

 

we're facing few issue with CP 

 

when user connect to captive portal SSID(successful getting IP), why sometimes some user is not able to view the captive portal login page?

 

when type google.com into browser, it will not redirect to CP , need to type in IP format such as 1.2.3.4 etc then browser only will redirect to CP?

 

Pls advise

 

Thx in advance

 

Aruba

Re: Captive portal issue

If you are being redirected only when typing an IP, not a name, then it is likely a DNS issue.   Can you share the output of the following:

 

show rights <name-of-role>

 

 

------------------------------------------------
Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

Regular Contributor I

Re: Captive portal issue

HI,

this is a DNS issue, verify that in LOGON-Role the DNS traffic is permetted.

And if the client are apple devices remeber to select the box "bypass the appale captive protal".

 

Best regards

Andrea 

 

Andrea

Re: Captive portal issue

Hi,

it is an DNS issue as alredy said,

have you give to your guests a valid DNS server ?

do the guest-logon role allow dns or not ? (by default it allow dns)

 


Raouf CHAHBOUNE
ICT Network & Security Engineer
CCNP R/S | CCNA Security | ACMP|ACCP|ACDX



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