Wireless Access

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Frequent Contributor I
Posts: 64
Registered: ‎02-23-2015

Clearpass Services reordering causes 1 service not to work.

The title may not be that clear but here's my story.

 

I am trying to create 2 operator logins from Local user:

  1. Receptionist; who creates accounts for guest users.
  2. Web designers; solely for designing the pages.

They both work but this depends on the order of  the services. (Please see picture below) If I put the Webpage Admin on top of Receptionist, a Webpage admin is able to login but not a Receptionist. If I switch their places, the Receptionist is able to login but not the Webpage admin. How can I make them work at the same time?

pyRA5Q7[1].png

Guru Elite
Posts: 8,759
Registered: ‎09-08-2010

Re: Clearpass Services reordering causes 1 service not to work.

Why are you using two different services? Combine them.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Frequent Contributor I
Posts: 64
Registered: ‎02-23-2015

Re: Clearpass Services reordering causes 1 service not to work.

Thanks for the reply.

 

Where can I combine them? At the enforcement part?

Guru Elite
Posts: 8,759
Registered: ‎09-08-2010

Re: Clearpass Services reordering causes 1 service not to work.

Yes. It's rare to ever have two services handling the same auth method and
service.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Frequent Contributor I
Posts: 64
Registered: ‎02-23-2015

Re: Clearpass Services reordering causes 1 service not to work.

Solved!

 

thanks.

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