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Occasional Contributor II

Clearpass: System is running with low memory.

Our  clearpass server stopped authing users yesterday afternoon. The UI was very sluggish and the only solution we had was to reboot. users began authing to the secondary server. One the main one came back up users began authing as normal. When checking the event viewer I found several errors of the "System is running with low memory." with the number being at less than 30%. Does anybody have any insight to this or know where I could find a more detailed log of the issue.

Thank You

Guru Elite

Re: Clearpass: System is running with low memory.

Are you ClearPass servers built to the appropriate spec?

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II

Re: Clearpass: System is running with low memory.

It is definately pushing the upper limits of the spec. Do you know if there is a way to add more ram or would it require a complete hardware upgrade.

Guru Elite

Re: Clearpass: System is running with low memory.

Are you using a hardware or virtual appliance?


You should contact Aruba TAC. They can look at the system resources at the kernel level.





Sent from Windows Mail

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Regular Contributor I

Re: Clearpass: System is running with low memory.

Hello,

have you solved this issue??

 

Best regards

Andrea

Andrea
Occasional Contributor II

Re: Clearpass: System is running with low memory.

yes thank you

Regular Contributor I

Re: Clearpass: System is running with low memory.

Great!

can you explain how?!?!? :)

 

Best regards

 

 

Andrea
Contributor I

Re: Clearpass: System is running with low memory.

Hello,

 

is there now any known solution for this problem?

 

Many thanks in advance.

 

Best regards,
Marcel

Regular Contributor I

Re: Clearpass: System is running with low memory.

Hi,
i have opened a ticket with the support, they said to me that i can ignore the error and increase the threshold of this allarm.

 

Give me some momento i'l try to find the reply of support where indicate how increase threshold.

 

BR

Andrea

Andrea
Regular Contributor I

Re: Clearpass: System is running with low memory.

 i'm sorry you have to decrease and not increase the treshold.

 

You can decrease the this threshold for warning by navigating to CPPMàAdministrationàServer ManageràServer Configuration -> Cluster-Wide Parameters -> General

 

 

 

Andrea
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