03-20-2014 12:20 PM
I have a physical applicance where I just installed the Cumulative Patch 6.3.1 and after reboot the server, I'm not longer able to access via web. Sever keeps trying to redirect.
have anyone of you guys have this problem and if so, how can I fix it?
Thanks in advanced for your collaboration
Solved! Go to Solution.
03-20-2014 12:29 PM
03-20-2014 12:36 PM
Thank yo uveru much for the quick answer.
The issue, I can only access this suscriber from CLI. I can see this server from my publisher but when I access the ClearPass Portal is only accesible for the server where I'm in, in this case my publisher.
03-20-2014 08:14 PM
03-21-2014 10:32 AM
I'm working with TAC as well in regards to this issue. It sounds there was a Pacth released which contained some errors so I was one of valentiers to pick one the file, nice to approach my weekend.
I had to downgrade this server to 6.2.5. From there I was able to https without any problem and after TAC deleve the 6.3.0 file from the storage folder /var/avenda/platform/storage/updates I was able to download the 6.3.0 once again.
Firmware upgarde and resting the server right now. By the way, other nodes in my cluster are in a clycle trying to download the wrong patch so I'm afraid I will have to do the same on the others.
more to come.
03-23-2014 08:05 AM
Finally I managed to recover all the nodes of my cluster. I installed the 6.3 Cumulative Patch 1 from the CLI and reboot the servers fixed the problem as well.