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Clients cannot access Citrix Apps via guest SSID

Hey Everyone, I have a customer with an Aruba 7030 running 6.5.0.4. The clients on the guest SSID are unable to access the Citrix site (https://citrix,ichs.com). IT's completely accessible from the outside world or the other internal SSIDs. When I try to add an access rule to my policy, the count of rules turns to 0 as soon as I click apply. Under that rule, I see a statement that says "Application rule will not be applied to unsupported platforms" is that what I'm running into? Thanks a bunch in advance for the help, the villagers are getting angry....

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Re: Clients cannot access Citrix Apps via guest SSID

Attached is how you should construct that:

 

Screenshot 2017-10-31 at 00.10.40.png

What do the ACLs on your guest role look like right now?



Colin Joseph
Aruba Customer Engineering

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Re: Clients cannot access Citrix Apps via guest SSID

Thanks for the replies, My access rules were correct, It turned out to be a firewall ACL.

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