Wireless Access

Hi.

My problem is that when I try to share files of 8 Gb or above with 5-8 machines at the same time in different APs the transfer starts OK but at certain time the user get disconnected from the AP and the transfer couldn't finish.
After the disconnection the user reconnects again normally and this only occurs in this scenario.

I don't have any bandwidth contracts or black list policies.

These machines are new and the files are tools  shared from some internal servers.

Any Ideas about why these machines are getting disconnected from the wireless in these case?.

Thanks in advance.

Contention.

Contention? where can I read about this to can understand it?

Thanks. 

have you tried  to enable Air Time Fairness?

What it's the error loks like from the controller side?  Look for the discconect event

No I don´t have the Air Time Fairness activated  but I will try it today. 

Thanks.

But there are not other devices suffering, There are only disconnections from devices that are doing the file transfer.
Other devices works normally.

Please open a support case.  They will dig into your details and determine what is going on.

Ok I will do it.

Thanks cjoseph. 

Did the airtime fairness helped?

One of our costumers suffered the same problem but it was due the Wireless Adapters they used.

Thanks. The problem was the adapter parameters. This equips was new and they doesn´t have enough battery. 

the problem was solved charging first the battery at 100% after that the equip works good. The adaptor is Dell 1540.