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New Contributor
Posts: 3
Registered: ‎12-06-2015

Controller GUI not working

Dear team

 

we have upgraded aruba controller IOS image from 6.1 to 6.4 and now we are not able to login to the controller with GUI interface..

 

kindly do the needfull as my network is down

 

 

regards

 

suresh kumar k

Guru Elite
Posts: 21,280
Registered: ‎03-29-2007

Re: Controller GUI not working

Can you even ping the controller?  Can you SSH into it?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

New Contributor
Posts: 3
Registered: ‎12-06-2015

Re: Controller GUI not working

i am able to ping to the controller and able to accessto the controller with putty

 

regards

 

suresh

Guru Elite
Posts: 21,280
Registered: ‎03-29-2007

Re: Controller GUI not working

You should type "show ap active" to make sure you access points are up on the commandline.

 

You should clear your browser cache.  6.1 yto 6.4 is a major upgrade.  Did you look at the upgrade instructions in the release notes to see if this was possible?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

New Contributor
Posts: 3
Registered: ‎12-06-2015

Re: Controller GUI not working

i dont think so its web browser problem, i tried in 3 laptops same issue.

Guru Elite
Posts: 21,280
Registered: ‎03-29-2007

Re: Controller GUI not working

Are your access points up?  If not, please open a TAC case.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor II
Posts: 124
Registered: ‎05-31-2015

Re: Controller GUI not working

What is the output of the show port status command?. Check that the ports are trusted.

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