Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Controller can't find accesspoint

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  • 1.  Controller can't find accesspoint

    Posted Feb 17, 2012 02:57 AM

    Hi,

     

    I can't do any mutations on an already  provisoned AP. The AP shows up on the mastercontroller when I list the ap database with "show ap database ". It also shows up with the command "show ap active "  on the local Controller. But when I try to reprovision the AP I get the message  "AP with name ... not found"

    We have 2 mastercontrollers and 4 locals in our network and are running on version 6.1.2.4.

    Does any one know how I can solve this problem?

     

    Thanks in advance!

     

    Regards,

    molena



  • 2.  RE: Controller can't find accesspoint

    MVP
    Posted Feb 17, 2012 03:41 AM

    Most problems I've seen that affect AP provisioning are nonalfanumerical characters in their name and to a lesser extend spaces.

     

    If the above is correct for your AP try and rename it through the cli to something basic and try again.



  • 3.  RE: Controller can't find accesspoint

    Posted Feb 17, 2012 04:31 AM

    For our AP's we use for instance the following naming : AP105-99.8E.-.001

    We use it for all our AP's .

    The only way I know of to rename an AP is to reprovision it in the Web-gui under <Configuration>AP-installation>Provisioning. When I select that AP ( it shows up in the list ) and try to provision it , I get the message  "AP with name .. not found.

    When I look under < Monitoring > Network> All Access Points >  this AP doesn't  show up in the list.

    How can I rename a  AP on the CLI?

     



  • 4.  RE: Controller can't find accesspoint

    EMPLOYEE
    Posted Feb 17, 2012 05:34 AM

    You can rename an AP on the commandline by using the link here:  http://community.arubanetworks.com/t5/Command-of-the-Day/COTD-AP-rename/m-p/44/highlight/true#M14



  • 5.  RE: Controller can't find accesspoint

    Posted Feb 17, 2012 06:51 AM

    I have tried this but I get the same result.

    This is what I get on the master controller:


     #show ap database | include AP105-99.8E.-.001
    AP105-99.8E.-.001    < Group>     OAW-AP105     <IP Address >      Up 79d:17h:19m:47s      < Switch IP >

     # ap-rename ap-name AP105-99.8E.-.001  AP105-new
    AP with name "AP105-99.8E.-.001" not found.

     

    The AP is functioning normaly, clients are connected to it.



  • 6.  RE: Controller can't find accesspoint

    EMPLOYEE
    Posted Feb 17, 2012 06:52 AM

    @molena wrote:

    I have tried this but I get the same result.

    This is what I get on the master controller:


     #show ap database | include AP105-99.8E.-.001
    AP105-99.8E.-.001    < Group>     OAW-AP105     <IP Address >      Up 79d:17h:19m:47s      < Switch IP >

     # ap-name AP105-99.8E.-.001  AP105-new
    AP with name "AP105-99.8E.-.001" not found.

     

    The AP is functioning normaly, clients are connected to it.


    Try the same command, but with quotes:

     

    ap-rename ap-name "AP105-99.8E.-.001"  AP105-new



  • 7.  RE: Controller can't find accesspoint

    Posted Feb 17, 2012 06:56 AM

    I get the same result:

     

    # ap-rename ap-name "AP105-99.8E.-.001" AP105-new
    AP with name "AP105-99.8E.-.001"  not found.



  • 8.  RE: Controller can't find accesspoint
    Best Answer

    EMPLOYEE
    Posted Feb 17, 2012 06:58 AM

    Okay.

     

    Use the serialnumber instead:

     

    "show ap database long" will give you the serialnumber.

     

    Then you do this:

     

    ap-rename serial-num <serial number of ap> <new name of ap>

     



  • 9.  RE: Controller can't find accesspoint

    Posted Feb 17, 2012 07:07 AM

    This works !

     

    Thanks!

     

    Kind regards,

    molena



  • 10.  RE: Controller can't find accesspoint

    Posted Sep 27, 2013 07:58 AM

    Hi 

    Im new here and for Aruba Access Points  as well.

    I ve brought the access points live and users are connected and working from them.

    I need to find Serial Number which i have not noted down.

     

    Im not sure how to find it now. Can anyone let me how The serial numbers can be found ?



  • 11.  RE: Controller can't find accesspoint

    EMPLOYEE
    Posted Sep 27, 2013 08:15 AM

    show ap details ap-name <apname>

     

    -or-

     

    show ap details ip-addr <ip address>



  • 12.  RE: Controller can't find accesspoint

    Posted Sep 27, 2013 08:30 AM

    Hey thanks a lot. These commands are to be given from the controller right ?



  • 13.  RE: Controller can't find accesspoint

    EMPLOYEE
    Posted Sep 27, 2013 08:48 AM

    Yes, from the CLI. If you prefer the GUI, you can see the serial numbers under:

     

    Configuration > Wireless > AP Installation > Provisioning

     

    ap-installation-serial.PNG



  • 14.  RE: Controller can't find accesspoint

    Posted Sep 27, 2013 09:10 AM

    Hey Thanks a lot. Appreciate the time and effort  you took to respond to my queries.