Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Controller constantly reboots AP

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  • 1.  Controller constantly reboots AP

    Posted Apr 08, 2018 06:11 PM
      |   view attached

    I have a AP that is causing me trouble.  The controller keeps requsting a reboot of a AP when I join it to the controller to be managed as a Campus AP.  I have another Campus AP that the controller managers, and this one has no issues staying up.   

     

    I have factory reset the AP in question a couple of times, and get the same rebooting result when trying to convert to a controller managed device.  

     

    Any ideas?



  • 2.  RE: Controller constantly reboots AP

    EMPLOYEE
    Posted Apr 08, 2018 06:57 PM

    What version of ArubaOS is this?



  • 3.  RE: Controller constantly reboots AP

    Posted Apr 08, 2018 07:01 PM

    AOS 8.2.1.0 running on a 7008. 



  • 4.  RE: Controller constantly reboots AP

    EMPLOYEE
    Posted Apr 08, 2018 07:15 PM
    @mfrankoptiv wrote:

    AOS 8.2.1.0 running on a 7008. 

    What is the output of:

    show license debug feature-bits

     



  • 5.  RE: Controller constantly reboots AP
    Best Answer

    Posted Apr 22, 2018 03:27 PM

    PEM licensing was not installed on my controller, which was causing the issue.  Got my hands on that license, installed, and AP2 has been working fine. 



  • 6.  RE: Controller constantly reboots AP

    EMPLOYEE
    Posted Apr 08, 2018 07:03 PM

    The problem might be related to this message:

     

    No available license type SECURITYGW for AP

     

    This usually implies there are not sufficient PEFNG licenses to allow the AP to connect.

     

    check the "show ap database" output , flags column.  I suspect this AP will show an "L" flag if it shows at all.

     

    check available licenses on the controller.

    show  license-usage  ap

     

    A past related post:

    https://community.arubanetworks.com/t5/Controller-Based-WLANs/Why-does-the-controller-show-the-No-available-license-error-when/ta-p/179018