Wireless Access

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Occasional Contributor I

Controller not Seeing AP's

I know there are many other threads like this, but I have not found one that has helped me yet. Any assistance would be much appreaciated.

 

We recently purchased a 7200 Aruba Controller and Access Points. I have so far been unable to get the controller to see the AP’s.

 

Controller OS 6.4.3

 

I have attempted to put the AP’s in the same broadcast domain at one point during testing. I also have configured dhcp with options 43 and 60. I also have a dns record for Aruba-Master. Currently the dhcp and dns entry point to my loopback address on the controller. Originally I did not have a loopback, and I am not sure if I needed one, but when I was having issues I found a document that referenced it, so I gave it a shot.

 

Aruba-Master is resolving properly to the controller on my network. 
 
I then connected to the console port on an AP and it seems that it is finding the controller: 
 
APBoot 2.1.3.4 (build 56756)
Built: 2016-10-05 at 10:14:25

Model: AP-30x
DRAM:  512 MiB
Flash: Detected MX25R3235F: total 4 MiB
NAND:  128 MiB
PCIE0 link up
      dev fn venID devID class  rev    MBAR0    MBAR1    MBAR2    MBAR3
      00  00  168c  0040 00002   00 00000004 00000000 00000000 00000000
Power: 802.3af POE
Net:   eth0
Radio: qca9990#0, ipq4029#1
Reset: cold
FIPS:  passed

Hit <Enter> to stop autoboot:  0
Checking image @ 0x0
Invalid image format version: 0x0
Checking image @ 0x2000000
Copying image from 0x84000000

Image is signed; verifying checksum... passed
SHA2 Signature available
Signer Cert OK
Policy Cert OK
RSA signature verified using SHA2.
Uncompressing Kernel Image ... OK
[    0.000000]
[    0.000000] Aruba Networks
[    0.000000] ArubaOS Version 6.5.1.0 (build 56234 / label #56234)
[    0.000000] Built by p4build@lesbos on 2016-08-25 at 00:27:50 PDT (gcc version 4.6.3)
[    0.000000]
[    0.000000] CPU: ARMv7 Processor [410fc075] revision 5 (ARMv7), cr=10c5387d
[    0.024247] SMP: Total of 4 processors activated (384.00 BogoMIPS).
[    0.054686] i2c-gpio driver registered
[    5.459568] 3 ofpart partitions found on MTD device 7980000.qcom,nand
[    5.524218] Creating 3 MTD partitions on "7980000.qcom,nand":
[    5.592972] 0x000000000000-0x000002000000 : "aos0"
[    5.691714] 0x000002000000-0x000004000000 : "aos1"
[    5.777922] 0x000004000000-0x000008000000 : "ubifs"
[    5.919930] m25p80 spi0.0: found mx25r3235f, expected n25q128a11
[    6.063401] Found AT97SC3203 on i2c_1.8
[    6.102360] Key type dns_resolver registered
[    6.147907] Registering SWP/SWPB emulation handler
[    7.896551]
Starting Kernel SHA1 KAT ...
[    7.931021] Completed Kernel SHA1 KAT
[    7.977906] Starting Kernel HMAC-SHA1 KAT ...
[    8.028021] Starting Kernel DES KAT ...[    8.073773] Completed Kernel DES KAT
[    8.117502] Starting Kernel AES KAT ...
[    8.161279] Completed Kernel AES KAT
[    8.161279]
[    8.224804] Starting Kernel AESGCM KAT ...
[    8.271625] Completed Kernel AESGCM KAT
[    8.320867] Completed Kernel HMAC-SHA1 KAT
AP-type has_ble_support: ONBOARD.
Domain Name: arubanetworks.com
No panic info available
Writing /dev/ttyMSM1 into /tmp/ble_port
Enabling ble_daemon via nanny
[   14.460685] edma module_init
[   15.132203] drvlog_mod: module license 'Proprietary' taints kernel.
[   15.194801] Disabling lock debugging due to kernel taint
Starting watchdog process...
Getting an IP address...
[   19.506785] bond0: GMAC Link is up with phy_speed=1000
10.46.152.5 255.255.255.0 10.46.152.1
Running ADP...Done. Master is 10.46.110.35
AP rebooted caused by cold HW reset(power loss)
shutting down watchdog process (nanny will restart it)...

       <<<<<       Welcome to the Access Point     >>>>>

~ # ping 10.46.110.35
PING 10.46.110.35 (10.46.110.35): 56 data bytes
64 bytes from 10.46.110.35: icmp_seq=0 ttl=63 time=0.8 ms
64 bytes from 10.46.110.35: icmp_seq=1 ttl=63 time=0.4 ms
64 bytes from 10.46.110.35: icmp_seq=2 ttl=63 time=0.4 ms
64 bytes from 10.46.110.35: icmp_seq=3 ttl=63 time=0.4 ms
^C
--- 10.46.110.35 ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 0.4/0.5/0.8 ms
 
 
The AP appears to be looking at the correct address for the master (10.46.110.35) You can see at the bottom I was able to ping my controller without issue. I can also ping the AP from the controller. However there still are not any AP's available to provision.
 
Currently I have disabled control plane security. I have verified I have licenses available. I will attach pictures showing some of the config. I am not sure what I am missing in order to get these two to talk to each other. Both the controller and ap are plugged into cisco switches. I am not sure if something there could be getting in the way, but since they can see each other on the network I assumed I was good. The controller is connected through a trunked port channel with all of the vlans allowed that we plan on using. I have tried various configs with the ap, but currently it is set as an access port.
 
I am not sure what the next step would be to seeing where my problem might be.
 
Thanks in advance for any assistance.
 
Guru Elite

Re: Controller not Seeing AP's

I would type "show log system 50" on the commandline to see if there is a problem.  At minimum, the controller should be able to see APs in the same VLAN.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: Controller not Seeing AP's

Thanks for the quick response. I am definitely getting some errors. 

 

May 23 09:29:05 :305059: <WARN> |stm| Version (null) is not compatible with AP 34:fc:b9:ca:a5:70 with type AP-UNKNOWN, mac 34:fc:b9:ca:a5:70
May 23 09:29:05 :399803: <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str lin e 10238 error stat /mswitch/sap/ipq40xx.ari failed: No such file or directory.

 

It looks like this keeps showing up. Is there a problem with the AP I am using?

 

 

Guru Elite

Re: Controller not Seeing AP's

The minimum version for the 305 access point is 6.5.1.0 according to the ap-305 datasheet.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: Controller not Seeing AP's

Great info. I will update and post back if this solves the issue.

 

Thank you.

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