05-23-2017 05:52 AM
I know there are many other threads like this, but I have not found one that has helped me yet. Any assistance would be much appreaciated.
We recently purchased a 7200 Aruba Controller and Access Points. I have so far been unable to get the controller to see the AP’s.
Controller OS 6.4.3
I have attempted to put the AP’s in the same broadcast domain at one point during testing. I also have configured dhcp with options 43 and 60. I also have a dns record for Aruba-Master. Currently the dhcp and dns entry point to my loopback address on the controller. Originally I did not have a loopback, and I am not sure if I needed one, but when I was having issues I found a document that referenced it, so I gave it a shot.
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05-23-2017 06:20 AM
I would type "show log system 50" on the commandline to see if there is a problem. At minimum, the controller should be able to see APs in the same VLAN.
Aruba Customer Engineering
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05-23-2017 06:33 AM
Thanks for the quick response. I am definitely getting some errors.
May 23 09:29:05 :305059: <WARN> |stm| Version (null) is not compatible with AP 34:fc:b9:ca:a5:70 with type AP-UNKNOWN, mac 34:fc:b9:ca:a5:70
May 23 09:29:05 :399803: <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str lin e 10238 error stat /mswitch/sap/ipq40xx.ari failed: No such file or directory.
It looks like this keeps showing up. Is there a problem with the AP I am using?
05-23-2017 06:55 AM