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Occasional Contributor I

Converting IAP 215 to CAP - failed: Connection timed out.

I'm trying to convert an IAP 215 to CAP and I'm getting this error message from the IAP:

show log upgrade
----------Download log start----------

Executing '/aruba/bin/download_image_swarm ac-ftp://x.x.x.x/e500.ari --no-proxy X-Ap-Info:ccccccccc,04:bd:xx:xx:xx:xx,AP-215'
fetching ('/usr/sbin/wget -T 120 -t 3 --no-proxy --header=X-Ap-Info:ccccccccc,04:bd:xx:xx:xx:xx,AP-215 -a /tmp/download_url_log ftp://sap:x@x.x.x.x/e500.ari')
--16:55:29--  ftp://sap:*password*@x.x.x.x/e500.ari
           => `e500.ari'
Connecting to x.x.x.x:21... failed: Connection timed out.
Retrying.

--16:56:11-- ftp://sap:*password*@x.x.x.x/e500.ari (try: 3) => `e500.ari' 
Connecting to x.x.x.x:21... failed: Connection timed out.
Giving up.

Error: failed to retrieve image
cleaning up
done
----------Download log end------------
Download status: incomplete  

As a reference:

* IAP 215 - Version: 6.5.0.0-4.3.0.1_57133

* Mobility Controller: 

        Model: Aruba7205
        Version: 6.5.0.4 (build 58404)

 

Do you know why is happening this?

Thanks in advanced

Regards

Guru Elite

Re: Converting IAP 215 to CAP - failed: Connection timed out.

On the face of it, it looks like ftp is blocked between the IAP and the controller.

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Occasional Contributor I

Re: Converting IAP 215 to CAP - failed: Connection timed out.

Both devices are on the same VLAN and there is nothing between them like a Firewall...

Re: Converting IAP 215 to CAP - failed: Connection timed out.

Is it possible for you to upgrade IAP to a newer version & then perform the upgrade.

 

Check the following output on the IAP while conversion process is ongoing:

 

show datapath session | include <ip address of controller>

Occasional Contributor I

Re: Converting IAP 215 to CAP - failed: Connection timed out.

OK, let me upgarde it to a newer version and I'll check the output of the convertion and I'll let you know the outcome.... Thanks

Occasional Contributor I

Re: Converting IAP 215 to CAP - failed: Connection timed out.

Thanks Nitesh Singala,

I just installed the same version that I have on the Controller into the IAP and that's worked...

 

show datapath session | include 10.10.3.20

f0:5c:cc:cc:cc:cc# show datapath session | include 10.10.3.20
10.10.3.20 10.10.3.30 6 1025 55543 0 0 0 0 local 4
10.10.3.20 10.10.3.30 6 21 57300 0 0 0 0 local 4 I
10.10.3.30 10.10.3.20 6 1025 0 0 0 0 0 local 4 FYC
10.10.3.20 10.10.3.30 6 0 1025 0 0 0 0 local 4 FY
10.10.3.30 10.10.3.20 6 55543 1025 0 0 0 0 local 4 C
10.10.3.30 10.10.3.20 6 57300 21 0 0 0 0 local 4 CI

 

Thanks!!

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