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Frequent Contributor II

Daily License reports

I have a customer with around 25 controllers. When running the Airwave Daily Licensing report, only 4 controllers are reported. 

 

I have checked the snmp strings and the mgmt-server settings but I still can't see more than those 4. 

 

 

Any suggestions?

Does the reporting agent poll the controllers when the report is run or do I have to manually poll after a configuration is changed?

Guru Elite

Re: Daily License reports

To find out if it is the credentials or the report, SSH into Airwave and use the "on_controllers" command to show licenses on all controllers:

 

on_controllers "show license"

 It will tell you if it fails on any controllers and why.

 



Colin Joseph
Aruba Customer Engineering

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Frequent Contributor II

Re: Daily License reports

Thanks Colin, 

 

 

All the devices showed up in the command line which led me back to the report.   I opened the restrictions up on the report to  all groups, all folders, and all device types. Capacity threshold is at 0 and I'm still only receiving 4 controller outputs. Is there anything else I could be missing?

 

 

I did notice that on the device info screen for the devices that are reporting their licenses; there is actually a link where I can look at the licenses from that page. The other controllers do not have the link:license button.jpg

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