Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Device authenticated but dont get IP

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  • 1.  Device authenticated but dont get IP

    Posted Apr 11, 2017 10:11 AM
      |   view attached

    Hi!

     

    Could you help me please?

    I would like to connect HLK-RM04 wireless module on the AP 105 (controller: Aruba3400)....

    I created new SSID with WPA2-PSK.. when I try connecting its success but device dont get IP address.

    If i try it with mobile or laptop its works. They got IP. 

    I already tried mac authentication... problem is same, dont get ip....

     

    Is it possible that device not supported?

     

    Thank you in advance!

     

    Attachment(s)

    txt
    hlkrm04_debug.txt   3 KB 1 version


  • 2.  RE: Device authenticated but dont get IP

    EMPLOYEE
    Posted Apr 11, 2017 10:46 AM

    Type "show auth-tracebuf mac 94:db:c9:e3:df:22" and paste that output into your reply..



  • 3.  RE: Device authenticated but dont get IP

    Posted Apr 11, 2017 11:22 AM

    Hi,

     

    output:

     

    Apr 11 15:54:58 station-up * 94:db:c9:e3:df:22 24:de:c6:51:40:22 - - wpa2 psk aes
    Apr 11 15:54:58 wpa2-key1 <- 94:db:c9:e3:df:22 24:de:c6:51:40:22 - 117
    Apr 11 15:54:58 wpa2-key2 -> 94:db:c9:e3:df:22 24:de:c6:51:40:22 - 117
    Apr 11 15:54:58 wpa2-key3 <- 94:db:c9:e3:df:22 24:de:c6:51:40:22 - 151
    Apr 11 15:54:58 wpa2-key4 -> 94:db:c9:e3:df:22 24:de:c6:51:40:22 - 95
    Apr 11 16:11:48 station-down * 94:db:c9:e3:df:22 24:de:c6:51:40:22 - -

     

     



  • 4.  RE: Device authenticated but dont get IP

    EMPLOYEE
    Posted Apr 11, 2017 12:28 PM

    There is something missing.

     

    Try this:

     

    show ap remote debug mgmt-frames ap-name 22-APB-1 client-mac 94:db:c9:e3:df:22



  • 5.  RE: Device authenticated but dont get IP

    Posted Apr 11, 2017 12:41 PM

    (Aruba3400-Master-T32) #show ap remote debug mgmt-frames ap-name APB-1 client-mac 94:db:c9:e3:df:22

    Traced 802.11 Management Frames
    -------------------------------
    Timestamp stype SA DA BSS signal Misc
    --------- ----- -- -- --- ------ ----
    Apr 11 16:11:47 deauth 24:de:c6:51:40:22 94:db:c9:e3:df:22 24:de:c6:51:40:22 15 - (internal only)
    Apr 11 15:54:57 assoc-resp 24:de:c6:51:40:22 94:db:c9:e3:df:22 24:de:c6:51:40:22 15 Success
    Apr 11 15:54:57 assoc-req 94:db:c9:e3:df:22 24:de:c6:51:40:22 24:de:c6:51:40:22 29 -
    Apr 11 15:54:57 auth 24:de:c6:51:40:22 94:db:c9:e3:df:22 24:de:c6:51:40:22 15 Success (seq num 11)
    Apr 11 15:54:57 auth 94:db:c9:e3:df:22 24:de:c6:51:40:22 24:de:c6:51:40:22 58 -



  • 6.  RE: Device authenticated but dont get IP

    EMPLOYEE
    Posted Apr 11, 2017 12:46 PM

    Nothing unusual.  Please try to reconnect the device and run the command again...



  • 7.  RE: Device authenticated but dont get IP

    Posted Apr 11, 2017 12:55 PM

    Its same, than earlier... :(

    Timestamp stype SA DA BSS signal Misc
    --------- ----- -- -- --- ------ ----
    Apr 11 18:51:55 assoc-resp 24:de:c6:51:40:22 94:db:c9:e3:df:22 24:de:c6:51:40:22 15 Success
    Apr 11 18:51:55 assoc-req 94:db:c9:e3:df:22 24:de:c6:51:40:22 24:de:c6:51:40:22 28 -
    Apr 11 18:51:55 auth 24:de:c6:51:40:22 94:db:c9:e3:df:22 24:de:c6:51:40:22 15 Success (seq num 11)
    Apr 11 18:51:55 auth 94:db:c9:e3:df:22 24:de:c6:51:40:22 24:de:c6:51:40:22 58 -



  • 8.  RE: Device authenticated but dont get IP

    EMPLOYEE
    Posted Apr 11, 2017 01:05 PM

    Do this:

     

    config t
    logging level debugging network subcat dhcp
    logging level debugging network process dhcpd
    

    Disconnect then connect your device.  When it fails, type :

     

    Show log network 50


  • 9.  RE: Device authenticated but dont get IP

    Posted Apr 11, 2017 01:30 PM
      |   view attached

    Ready!

    You can find in attachment.

    Attachment(s)

    txt
    dhcp_debug.txt   4 KB 1 version


  • 10.  RE: Device authenticated but dont get IP

    EMPLOYEE
    Posted Apr 11, 2017 01:39 PM

    It looks like you have two DHCP servers that are answering:

     

    Apr 11 19:26:17 :202546:  <DBUG> |dhcpdwrap| |dhcp| Datapath vlan24: OFFER 94:db:c9:e3:df:22 Transaction ID:0xc9e3df22 clientIP=192.168.14.100

    Apr 11 19:26:17 :202546:  <DBUG> |dhcpdwrap| |dhcp| Datapath vlan24: OFFER 94:db:c9:e3:df:22 Transaction ID:0xc9e3df22 clientIP=192.168.14.95

     

    Your client wants the .100 address:

    Apr 11 19:26:24 :202536:  <DBUG> |dhcpdwrap| |dhcp| Datapath vlan24: REQUEST 94:db:c9:e3:df:22 Transaction ID:0xc9e3df22

    reqIP=192.168.14.100 Options 3d:0194dbc9e3df22 36:c0a80ef9 37:0103

     

    The DHCP server says ok:

    Apr 11 19:26:24 :202544:  <DBUG> |dhcpdwrap| |dhcp| Datapath vlan24: ACK 94:db:c9:e3:df:22 Transaction ID:0xc9e3df22 clientIP=192.168.14.100

     

    It looks like your client is not responding to the ACK.  I would try to disable one of your DHCP servers if you have two in your environment.

     

     

     

     

     

     



  • 11.  RE: Device authenticated but dont get IP

    Posted Apr 11, 2017 02:08 PM
      |   view attached

    I have just one dhcp.. i tried static ip earlier.. 

    192.168.14.100 just stayed in device config.

     

    I try again:

    ip: 0.0.0.0

    gw: 0.0.0.0

    mask: 0.0.0.0

     

    Device config show that IP is 192.168.14.95 but i dont ping from other device and i dont see on Aruba managemant side..

    Attachment(s)

    txt
    dhcp_debugv2.txt   2 KB 1 version


  • 12.  RE: Device authenticated but dont get IP

    EMPLOYEE
    Posted Apr 11, 2017 02:42 PM

    Is that the only device that does not get a dhcp address?



  • 13.  RE: Device authenticated but dont get IP

    Posted Apr 11, 2017 02:47 PM

    yes just this one. :(