Wireless Access

Dear all friends and experts

Please help me, I’m facing problems with Wireless LAN in Building.

We have three SSID:

• A
• B
• C

All users are working good, but some client can’t see ASSID, they can see only two SSID ( B and C). I talk to me team bring his devices to around building, but he still can’t see A SSID. Please give me some advices .

Thank you so much,

Lee Nguyen.

Hi,

do you have controllers? Can you run: show ap bss-table ap-name NAME OF THE AP

You will see the what the device is broadcasting.

Yes, all SSID have broadcasted from AP, but i dont know why ? My client can not see A SSID.
Thank you so much

it looks like you are broadcasting SSID "A" and actually you have 5 users connected onto it.

Can you do show wlan ssid-profile NAME OF THE SSID-PROFILE that broadcasts the A essid to check that it is not hidden?

Hey, what kind of configuration is "A" SSID. You can see from the output above it is broadcasting for 6 hours on on both 2.4Ghz and 5Ghz. What are the devices in question that can't see the SSID's? Are they locked down to certain SSID's via a profile?

It does show that you have 5 clients connected as well (cur-cl). If you run the below do you see any connected clients?

#show ap association ap-name XXXXX

If you can, upload the tech-support so we can take a look?