Wireless Access

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Contributor I
Posts: 24
Registered: ‎10-31-2016

Disappearing SSID

Dear all friends and experts

 

Please help me, I’m facing problems with Wireless LAN in Building.

 

We have three SSID:

  • A
  • B
  • C

 

All users are working good, but some client can’t see ASSID, they can see only two SSID ( B and C). I talk to me team bring his devices to around building, but he still can’t see A SSID. Please give me some advices .

 

Thank you so much,

Lee Nguyen.

MVP
Posts: 69
Registered: ‎04-02-2013

Re: Disappearing SSID

Hi,

 

do you have controllers? Can you run: show ap bss-table ap-name NAME OF THE AP

 

You will see the what the device is broadcasting.

 

 

Regards,
Borja
ACMX #567 //ACCP//CWNA
Contributor I
Posts: 24
Registered: ‎10-31-2016

Re: Disappearing SSID

1.PNG

 


Yes, all SSID have broadcasted from AP, but i dont know why ? My client can not see A SSID.
Thank you so much

MVP
Posts: 69
Registered: ‎04-02-2013

Re: Disappearing SSID

it looks like you are broadcasting SSID "A" and actually you have 5 users connected onto it.

 

Can you do show wlan ssid-profile NAME OF THE SSID-PROFILE that broadcasts the A essid to check that it is not hidden?

 

 

 

Regards,
Borja
ACMX #567 //ACCP//CWNA
MVP
Posts: 371
Registered: ‎07-26-2011

Re: Disappearing SSID

Hey, what kind of configuration is "A" SSID. You can see from the output above it is broadcasting for 6 hours on on both 2.4Ghz and 5Ghz. What are the devices in question that can't see the SSID's? Are they locked down to certain SSID's via a profile?

 

It does show that you have 5 clients connected as well (cur-cl). If you run the below do you see any connected clients?

 

#show ap association ap-name XXXXX

 

If you can, upload the tech-support so we can take a look?

 

ACMA, ACMP
If my post addresses your query, give kudos:)
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