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Contributor I

Document Scanning and Windows Folder Sharing Issue

Laptop Users in our company have moved to new SSID broadcasted by the Aruba AP's. We are now facing an issue in scanning documents and sharing folders in windows. Both these things are working fine on our older SSID's (non Aruba AP's).

 

Can anyone think of any solution.

 

Thanks

Frequent Contributor II

Re: Document Scanning and Windows Folder Sharing Issue

Can you exactly explain us what is happening?

 

did you change the vlan or do you have a pool ... in other word what is the configuration difference between current AP and previous AP ? (regradless of the SSID name) 

Guru Elite

Re: Document Scanning and Windows Folder Sharing Issue

Are you using more than one VLAN in your virtual-ap?


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Contributor I

Re: Document Scanning and Windows Folder Sharing Issue

Windows Folder sharing is successful only between Laptops in the same SSID broadcasted by Aruba AP's. Else I get a message "network path was not found" when I try to access the shared folders by typing the IP address of the target machine. Machines connected to wired LAN and other wireless SSID (Enterasys AP) are unable to access folders shared by a laptop in the SSID broadcasted by Aruba AP's. My AP's are in RAP mode, is this the cause of the problem ? This was done due limited capability of the controller. My older SSID is broadcasted by an Enterasys AP, which is working in a standalone mode. Thanks
Guru Elite

Re: Document Scanning and Windows Folder Sharing Issue


mahesh_shirke wrote:
Windows Folder sharing is successful only between Laptops in the same SSID broadcasted by Aruba AP's. Else I get a message "network path was not found" when I try to access the shared folders by typing the IP address of the target machine. Machines connected to wired LAN and other wireless SSID (Enterasys AP) are unable to access folders shared by a laptop in the SSID broadcasted by Aruba AP's. My AP's are in RAP mode, is this the cause of the problem ? This was done due limited capability of the controller. My older SSID is broadcasted by an Enterasys AP, which is working in a standalone mode. Thanks

Are the users on the Aruba Controller on the same subnet as the ones with the shared folders?  What is the DNS server of the clients?    Can it resolve the hostnames of your clients.  DNS might be necessary to resolve the IP address of clients that are not on the same subnet as others (same subnet resolution often takes place as the result of a broadcast).  



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I

Re: Document Scanning and Windows Folder Sharing Issue

Yes, the users are on the same subnet. The clients are using the same DNS. Also, the hostnames are getting resolved.  

Guru Elite

Re: Document Scanning and Windows Folder Sharing Issue

The question is, are you allowing all the necessary protocols in the user role for folder sharing to be able to take place?  What are you allowing?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I

Re: Document Scanning and Windows Folder Sharing Issue

This is being implemented by our Vendor. What are the necessary protocols required for folder sharing ?

Guru Elite

Re: Document Scanning and Windows Folder Sharing Issue

Maybe you should rely on your Vendor to implement it, since he would know your network better than we do here.  We would just be guessing.  The protocols for Windows file sharing are here:  http://en.wikipedia.org/wiki/Server_Message_Block

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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