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Posts: 2
Registered: ‎09-16-2013

EAI 9 Address family for hostname not support

Hello,

 

We just tried to install a fresh copy of AMP 7.7.9 and encounted the following problem during the initial setup wizard. All STEPs are a per-usual and valid IPv4 addresses are defined, but STEP 7 fails with the following:

 

STEP 7 : Generating AMP's SSL certificate.

     Does AMP have a valid DNS name on your network (y/n)? y

     Enter AMP's fully qualified domain name: amp.company.ac.uk

     Generating SSL certifciate for amp.company.ac.uk

[Mon Mar 03 15:24:50 2014] [crit] (EAI 9)Address famility for hostname not support

ed: alloc_listener: failed to set up sockaddr for 127.90.0.1

Syntax error on line 165 of /etc/httpd/conf/httpd.conf:

Listen setup failed

starting...

 

The setup wizard continues but  at the end of it does not apply any of the IP configuration. Has anyone encounted this before?

 

Many thanks,

 

Paul

MVP
Posts: 1,302
Registered: ‎11-07-2008

Re: EAI 9 Address family for hostname not support

I would open a TAC case on that to get some additional troubleshooting started.

Jerrod Howard
Sr. Techical Marketing Engineer
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