01-02-2013 08:11 AM
Having an interesting problem with a Google nexus 7 tablet.
Tablet is running the latest Android version 4.2.1
The WLAN is running on AOS Version 18.104.22.168. it is a WPA2/PSK design where I am also using user-rules to assign roles based on the MAC address of the supplicant device.
Most times, not always, (meaning occasionally everything works) When the Nexus 7 tablet connects it authenticates using the PSK without issue and from the debug logs I can see that the user-rules are applied and a role is assigned, but the tablet does not appear in the user table.
From the tablet side I see that connection has been successful and an IP address has been leased, but no internet access.
Anyone had similar problems with the Nexus 7 tablets?
Solved! Go to Solution.
01-02-2013 08:17 AM
Make sure that there is an "allowall" for the Nexus 7's final role to ensure that nothing is being blocked. We do have quite a few Nexus 7s running with that type of encryption without any issues. Is the role assignment changing the VLAN of the device?
Aruba Customer Engineering
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01-24-2013 11:18 AM
Just an FYI for anyone who might encounter this problem.
I am not sure why but the Nexus7 does not seem to like having a reserved IP address. Initially the IP address for this device was set up as a reservation on the DHCP server and for some reason the Nexus would not appear in the AP user table.
Removing the DHCP reservation solved the problem.