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Occasional Contributor II
Posts: 18
Registered: ‎07-31-2009

Guest Provisioning issue

Hi there,

 

We have an issue with guest provisioning on OS 6.1.0.0 where we cannot edit existing accounts to extend access etc.

 

When I try to change the Account "End" field (where the account expiry date/time is set) and then click "Save" the session just hangs or nothing happens.

 

I have tried this across multiple browsers including IE7-9 and Chrome but same result. Are there any Javascript setting necessary for this to work?

 

The workaround is to setup the account from scratch which works fine.

 

Thanks

 

 

Guru Elite
Posts: 21,499
Registered: ‎03-29-2007

Re: Guest Provisioning issue

Do you have this problem when logged in as an Admin or when you are logged in as  a guest provisioning user?



Colin Joseph
Aruba Customer Engineering

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Occasional Contributor II
Posts: 18
Registered: ‎07-31-2009

Re: Guest Provisioning issue

Hi Colin,

 

When logged on as a Guest Provisioning user. When I log in as an admin I get full console rather than GPP so don't know if this happens with this login

Aruba Employee
Posts: 117
Registered: ‎09-21-2010

Re: Guest Provisioning issue

[ Edited ]

I am using ArubaOS 6.1.0.0 anf firefox 8.0 and it works for me. Try opening a private browsing session and then try the same. It worked fine even with the java plugins disabled.

 

Regards,

Sathya

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