Wireless Access

Occasional Contributor II

Guest SSID Issue in the AP

Hi ,

I have configured wi-fi  called Guest . But unfortunatly now ,  no one able access the internet through the Guest-WLAN  and i have attached the error message screen shots also (i have the same problem in Many sites ) . please let me know if any one is already having this issue and solution .

Contributor II

Re: Guest SSID Issue in the AP

Are your clients able to get a DHCP address?

Have you correctly align the VLANs from the wired and wireless pieces together?

Occasional Contributor II

Re: Guest SSID Issue in the AP

yes , the client devices are obtaining 17.31.X.X . and we didn't changed any VLANs

Guru Elite

Re: Guest SSID Issue in the AP

If clients get 172.31 and your SSID is configured as "Virtual Controller Assigned", client traffic would be natted out of the ip address of the Virtual Controller.  If the Virtual Controller can get out, the clients should be able to get out if the "Access Control" tab is "unrestricted".

Colin Joseph
Aruba Customer Engineering

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