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Contributor II

Guest SSID not visible to all devices

I have problems creating a guest ssid that is visible to all devices.

I have tried both manually and by wizard, but ssid is only visible to some laptops.

For example the ssid is not visible to a HP and a Macbook air, but is visible to some Dell laptops.

I have tried both radio profile all and locked to g band.

Anyone have any idea...?

 

Vegard

Guru Elite

Re: Guest SSID not visible to all devices

Are you have the problem with only that wireless network not being seen?

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Contributor II

Re: Guest SSID not visible to all devices

No, all the SSIDs on that controller act the same way..

 

Vegard

Guru Elite

Re: Guest SSID not visible to all devices

How long has this network been in production, and what regulatory domain is it?

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
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Contributor II

Re: Guest SSID not visible to all devices

This is a new installation. First time setup.

This controller is in Norway...

 

Vegard

Guru Elite

Re: Guest SSID not visible to all devices

Do you have access to the command line of the controller? If you do, type "show ap bss-table" to see what networks are being broadcasted from each access point..

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Contributor II

Re: Guest SSID not visible to all devices

bss                ess           s/p  ip            phy   type  ch/EIRP/max-EIRP  cur-cl  ap name     in-t(s)  tot-t         mtu   acl-state  acl  fm
---                ---           ---  --            ---   ----  ----------------  ------  -------     -------  -----         ---   ---------  ---  --
d8:c7:c8:0b:c5:80  office@skill  1/6  172.22.1.116  a-HT  ap    153-/24/24        1       skill-ap01  0        4h:59m:41s    1500  -          1    T
d8:c7:c8:27:6e:00  office@skill  1/6  172.30.1.140  g-HT  ap    11/22.5/22.5      0       skill-ap12  0        19m:0s        1500  -          1    T
d8:c7:c8:0b:c5:81  guest@skill   1/6  172.22.1.116  a-HT  ap    153-/24/24        0       skill-ap01  0        3h:2m:38s     1500  -          53   T
d8:c7:c8:09:5a:f0  office@skill  1/6  172.22.1.138  a-HT  ap    161-/24/24        8       skill-ap02  0        1d:2h:19m:8s  1500  -          1    T
d8:c7:c8:27:6a:b0  office@skill  1/6  172.30.1.139  g-HT  ap    1/22.5/22.5       0       skill-ap11  0        19m:1s        1500  -          1    T
d8:c7:c8:09:5a:f1  guest@skill   1/6  172.22.1.138  a-HT  ap    161-/24/24        0       skill-ap02  0        3h:2m:38s     1500  -          53   T
d8:c7:c8:27:6e:08  office@skill  1/6  172.30.1.140  a-HT  ap    40-/12/23         1       skill-ap12  0        19m:0s        1500  -          1    T
d8:c7:c8:27:6e:09  guest@skill   1/6  172.30.1.140  a-HT  ap    40-/12/23         0       skill-ap12  0        18m:51s       1500  -          53   T
d8:c7:c8:27:6a:b8  office@skill  1/6  172.30.1.139  a-HT  ap    36+/18/23         4       skill-ap11  0        19m:1s        1500  -          1    T
d8:c7:c8:27:6a:b9  guest@skill   1/6  172.30.1.139  a-HT  ap    36+/18/23         0       skill-ap11  0        18m:51s       1500  -          53   T

 

Looks right to me.. All SSIDs is visible on all APs..

 

Vegard

Contributor II

Re: Guest SSID not visible to all devices

I figured out now the the problem only exists on the AP93s, not on the AP105.

Also only a/n radio light is on, on the AP93.. a/b/g radio is off..

 

Vegard

Contributor II

Re: Guest SSID not visible to all devices

When i do a:

(skill-aruba01) #show ap active

Active AP Table
---------------
Name        Group    IP Address    11g Clients  11g Ch/EIRP/MaxEIRP  11a Clients  11a Ch/EIRP/MaxEIRP  AP Type  Flags  Uptime         Outer IP
----        -----    ----------    -----------  -------------------  -----------  -------------------  -------  -----  ------         --------
skill-ap02  Ostfold  172.22.1.138  0                                 0            AP:HT:153-/24/24     93              2d:6h:17m:29s  N/A
skill-ap01  Ostfold  172.22.1.116  0                                 0            AP:HT:44+/23/23      93              2d:6h:17m:29s  N/A
skill-ap11  Oslo     172.30.1.139  0            AP:HT:11/12/22.5     0            AP:HT:149+/24/24     105             3d:4h:38m:50s  N/A
skill-ap12  Oslo     172.30.1.140  0            AP:HT:11/12/22.5     0            AP:HT:161-/24/24     105             3d:4h:33m:47s  N/A

 

It looks like the g-radio is not on, on the AP93s..

 

Can this has anything do do with it?

 

Vegard

Guru Elite

Re: Guest SSID not visible to all devices

Yes.  That would be your problem.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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