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Contributor II

Guest SSID not visible to all devices

I have problems creating a guest ssid that is visible to all devices.

I have tried both manually and by wizard, but ssid is only visible to some laptops.

For example the ssid is not visible to a HP and a Macbook air, but is visible to some Dell laptops.

I have tried both radio profile all and locked to g band.

Anyone have any idea...?

 

Vegard

Guru Elite

Re: Guest SSID not visible to all devices

Are you have the problem with only that wireless network not being seen?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II

Re: Guest SSID not visible to all devices

No, all the SSIDs on that controller act the same way..

 

Vegard

Guru Elite

Re: Guest SSID not visible to all devices

How long has this network been in production, and what regulatory domain is it?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II

Re: Guest SSID not visible to all devices

This is a new installation. First time setup.

This controller is in Norway...

 

Vegard

Guru Elite

Re: Guest SSID not visible to all devices

Do you have access to the command line of the controller? If you do, type "show ap bss-table" to see what networks are being broadcasted from each access point..


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II

Re: Guest SSID not visible to all devices

bss                ess           s/p  ip            phy   type  ch/EIRP/max-EIRP  cur-cl  ap name     in-t(s)  tot-t         mtu   acl-state  acl  fm
---                ---           ---  --            ---   ----  ----------------  ------  -------     -------  -----         ---   ---------  ---  --
d8:c7:c8:0b:c5:80  office@skill  1/6  172.22.1.116  a-HT  ap    153-/24/24        1       skill-ap01  0        4h:59m:41s    1500  -          1    T
d8:c7:c8:27:6e:00  office@skill  1/6  172.30.1.140  g-HT  ap    11/22.5/22.5      0       skill-ap12  0        19m:0s        1500  -          1    T
d8:c7:c8:0b:c5:81  guest@skill   1/6  172.22.1.116  a-HT  ap    153-/24/24        0       skill-ap01  0        3h:2m:38s     1500  -          53   T
d8:c7:c8:09:5a:f0  office@skill  1/6  172.22.1.138  a-HT  ap    161-/24/24        8       skill-ap02  0        1d:2h:19m:8s  1500  -          1    T
d8:c7:c8:27:6a:b0  office@skill  1/6  172.30.1.139  g-HT  ap    1/22.5/22.5       0       skill-ap11  0        19m:1s        1500  -          1    T
d8:c7:c8:09:5a:f1  guest@skill   1/6  172.22.1.138  a-HT  ap    161-/24/24        0       skill-ap02  0        3h:2m:38s     1500  -          53   T
d8:c7:c8:27:6e:08  office@skill  1/6  172.30.1.140  a-HT  ap    40-/12/23         1       skill-ap12  0        19m:0s        1500  -          1    T
d8:c7:c8:27:6e:09  guest@skill   1/6  172.30.1.140  a-HT  ap    40-/12/23         0       skill-ap12  0        18m:51s       1500  -          53   T
d8:c7:c8:27:6a:b8  office@skill  1/6  172.30.1.139  a-HT  ap    36+/18/23         4       skill-ap11  0        19m:1s        1500  -          1    T
d8:c7:c8:27:6a:b9  guest@skill   1/6  172.30.1.139  a-HT  ap    36+/18/23         0       skill-ap11  0        18m:51s       1500  -          53   T

 

Looks right to me.. All SSIDs is visible on all APs..

 

Vegard

Contributor II

Re: Guest SSID not visible to all devices

I figured out now the the problem only exists on the AP93s, not on the AP105.

Also only a/n radio light is on, on the AP93.. a/b/g radio is off..

 

Vegard

Contributor II

Re: Guest SSID not visible to all devices

When i do a:

(skill-aruba01) #show ap active

Active AP Table
---------------
Name        Group    IP Address    11g Clients  11g Ch/EIRP/MaxEIRP  11a Clients  11a Ch/EIRP/MaxEIRP  AP Type  Flags  Uptime         Outer IP
----        -----    ----------    -----------  -------------------  -----------  -------------------  -------  -----  ------         --------
skill-ap02  Ostfold  172.22.1.138  0                                 0            AP:HT:153-/24/24     93              2d:6h:17m:29s  N/A
skill-ap01  Ostfold  172.22.1.116  0                                 0            AP:HT:44+/23/23      93              2d:6h:17m:29s  N/A
skill-ap11  Oslo     172.30.1.139  0            AP:HT:11/12/22.5     0            AP:HT:149+/24/24     105             3d:4h:38m:50s  N/A
skill-ap12  Oslo     172.30.1.140  0            AP:HT:11/12/22.5     0            AP:HT:161-/24/24     105             3d:4h:33m:47s  N/A

 

It looks like the g-radio is not on, on the AP93s..

 

Can this has anything do do with it?

 

Vegard

Guru Elite

Re: Guest SSID not visible to all devices

Yes.  That would be your problem.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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