Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Guest Wireless Authentication

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  • 1.  Guest Wireless Authentication

    Posted Feb 18, 2016 10:22 AM

    I'm having a problem with guest WiFi users having to continually re-authenticate with.  Using ClearPass to manage guest access.  Is this a controller/AP or a ClearPass.issue?  Looking for tips on what check for. 



  • 2.  RE: Guest Wireless Authentication

    EMPLOYEE
    Posted Feb 18, 2016 10:39 AM
    Did you set up mac caching?


  • 3.  RE: Guest Wireless Authentication

    Posted Feb 18, 2016 10:41 AM

    Yes, I am using MAC caching. 



  • 4.  RE: Guest Wireless Authentication

    EMPLOYEE
    Posted Feb 18, 2016 10:44 AM
    Do you see the MAC caching TIPS role when the device authenticates?


  • 5.  RE: Guest Wireless Authentication

    Posted Feb 18, 2016 10:51 AM

    is TIPS on controller or ClearPass



  • 6.  RE: Guest Wireless Authentication

    EMPLOYEE
    Posted Feb 18, 2016 10:53 AM

    ClearPass. Please post screenshots of the access tracker request tabs.



  • 7.  RE: Guest Wireless Authentication

    Posted Feb 18, 2016 11:27 AM

    @are you talking about Monitoring>live monitoring>access tracker



  • 8.  RE: Guest Wireless Authentication

    EMPLOYEE
    Posted Feb 18, 2016 11:31 AM

    yes. there should be at least 3 tabs. Please post screenshot.



  • 9.  RE: Guest Wireless Authentication

    Posted Feb 18, 2016 10:42 AM
    Did you configure Guest with Mac caching in ClearPass?


  • 10.  RE: Guest Wireless Authentication

    Posted Feb 18, 2016 10:49 AM

    MAC caching is configured on ClearPass limiting the number of devices per guest