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Contributor I
Posts: 79
Registered: ‎04-09-2014

Guest provisioning account requires special licensing?

I create a Management user with guest provisioning role, and I'm able to login into the portal, but when clicking in new I'm not able to create users. I'm using the internal server.

Guru Elite
Posts: 21,274
Registered: ‎03-29-2007

Re: Guest provisioning account requires special licensing?

It could be your browser.  What version of ArubaOS code is this?

Try to login as the guest provisioning user and add it via the commandline:

 

(Aruba7640-US) #local-userdb-guest add ?
generate-username       Generate a name for the user
username                Name of the User 

You should not need a license for that. 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I
Posts: 79
Registered: ‎04-09-2014

Re: Guest provisioning account requires special licensing?

Hi,

 

I was able to add the user using the command line, and also usign the GUI in admin mode.

The OS version is 6.4.4.6. I tried using chrome an IE, I tried in another computer, but when clicking in New to add a user nothing is showing up.

 

 

Contributor I
Posts: 79
Registered: ‎04-09-2014

Re: Guest provisioning account requires special licensing?

What I can see is that none of the options works in the gues provisioning portal, none like logout or new or details. could it be something else missing? i'm usgin the default settings.

Guru Elite
Posts: 21,274
Registered: ‎03-29-2007

Re: Guest provisioning account requires special licensing?

When I say browser, I mean it looks like a bug..



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I
Posts: 79
Registered: ‎04-09-2014

Re: Guest provisioning account requires special licensing?

Hi,

 

I try in a different controller with:

 

W-3200 6.3.0.2

and the other is a 72006.4.4.6

 

same result

Guru Elite
Posts: 21,274
Registered: ‎03-29-2007

Re: Guest provisioning account requires special licensing?

I dont have a controller without licenses, but it works for me.

 

The user guide says that guest provsioning does not require licenses, so it should not.  You would not be able to execute the commands on the commandline logged in as the guest user if that was the case.

 

Very few users have controllers without licenses and even fewer users actually use guest provisioning on the controller, so you could have encountered a corner case.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I
Posts: 79
Registered: ‎04-09-2014

Re: Guest provisioning account requires special licensing?

Thanks, I tried in other controller and worked, that one have PEF license, but I agree with You that that's not the cause it isn't working. I'm going to install another release and try again,.

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