Wireless Access

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Contributor I
Posts: 103
Registered: ‎12-26-2014

Handheld device have an issue with Aruba while updating from the server?

one of our customer have an issue as the handheld device they have should sync with there server each morning to get all updates and when that happen the device start to sync and while syncing it stopped I have configured this devices with MAC authentication and add role Authenticated to be applied to this devices so can any one advise if they faced such an issue ?

Guru Elite
Posts: 21,031
Registered: ‎03-29-2007

Re: Handheld device have an issue with Aruba while updating from the server?

NETWORKER123,

 

We cannot provide you with help if you do not tell us:

 

- What kind of device is this?

- Is it using encryption to the wireless?

- What traffic does it need to pass to the update server?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I
Posts: 103
Registered: ‎12-26-2014

Re: Handheld device have an issue with Aruba while updating from the server?

Hi Colin,

 

the system called intermec and the ports required as below:

UDP 161 Required for SNMP.

UDP 162 Required for the Trap port.

UDP 197 Required for the Upgrade Server.

UDP 1434 Required for SQL Database Discovery.

UDP 1758-1768 Required for Multicast File Transfer Protocol

UDP 8791 Required for the Upgrade Process.

UDP 8792 Required for the Upgrde Monitor Online Status.

UDP 49111 Required for IQueue Discovery.

UDP 52316 Required for the Remote Viewer.

TCP 1901 Required for the Remote Viewer.

TCP 49152-65535 Required for Remote Viewer.

TCP 8789 Required for HTTP.

TCP 27000-27009 Required for the License Server

TCP 62241 Required for IQueue Messaging

 

does authenticated role allow all thsi trrafic or siuld i create and role that contaion those kind of ports?

Guru Elite
Posts: 21,031
Registered: ‎03-29-2007

Re: Handheld device have an issue with Aruba while updating from the server?

By default all of those parts are allowed in the authenticated role unless the authenticated role has been modified.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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