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Having a issue receiving clearpass role to my aruba controller for my web authentication

Hi everyone

 

I am having an issue with our web authentication. We keep getting the redirected page and not going to the orignal web page even after authenticate successfully on Clearpass. I see that the controller is not receiving the role from clearpass to change the user role. Can anyone help me.

 

Thanks in advance 

Raul

Re: Having a issue receiving clearpass role to my aruba controller for my web authentication

 

 

You should follow this doc for the controller setup part:

 

http://www.arubanetworks.com/wp-content/uploads/amigopod-aos-integration-appnote.pdf

 

 

And to configure the Guest portion in Clearpass guest starting reading page 190 on the doc I have attached.

 

Also you can check this video and start at min : 5:06

 

http://www.youtube.com/watch?v=JJXyLWtfQRo 

 

Hope this helps....:smileywink:

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Guru Elite

Re: Having a issue receiving clearpass role to my aruba controller for my web authentication


Raul Bracamontes wrote:

Hi everyone

 

I am having an issue with our web authentication. We keep getting the redirected page and not going to the orignal web page even after authenticate successfully on Clearpass. I see that the controller is not receiving the role from clearpass to change the user role. Can anyone help me.

 

Thanks in advance 

Raul


In the Captive Portal Authentication Profile on the Aruba Controller, you have to make sure that the Default role is the "success" role to be assigned to your guests.  As long a ClearPass policy manager sends back a positive result, all guests will obtain the role "guest" when they authenticate successfully.  You might be going in a circle because this role here is some type of "logon" role, which just puts you back to the logon page.

 

guest-cp.png



Colin Joseph
Aruba Customer Engineering

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