07-08-2015 09:35 PM
I have question about my RAP109 in my office frequently down and user can't access to RAP109-PWR2 (example).
I must be reboot this ap to get normal. Can anyone help me?
Solved! Go to Solution.
07-09-2015 05:15 AM
Can you put the RAP in debug mode on the controller and check the logs after it gets into this situation?
Is the RAP-109 powered by a power supply or POE? If POE, check the switch. Make sure it is not having power issues.
07-17-2015 07:47 PM
Oke, i will check logs from controller. And RAP powered by Poe. The controller supply 4 RAP by Poe. Uptime controller maybe is 2 years. Whats lifetime the controller have affect port Poe to supply?
07-20-2015 06:14 AM
Which controller are you using?
The RAPs are directly plugged into the controller? Please clarify.
Did you convert them to campus AP mode?
07-20-2015 08:01 AM
i used controller 650
the RAP directly plugged to controller, i activate license POE the controller
and yes i convert RAP to AP campus :)
07-20-2015 08:54 AM
I believe it could be one of 3 issues.
- Problem with the port on the controller (or some other controller issue). Try swapping ports with another RAP109. See if it follows.
- Problem with the cabling. Try moving it next to the 650. Plug in with a new cable. Maybe the current cable is Cat5, exceeding length, etc?
- There is a problem with the RAP109. Contact Support.
I would process the issue starting with step 1 above.