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Frequent Contributor I
Posts: 61
Registered: ‎01-27-2014

High CPU on controller

We are seeing High CPU on the controller randomly ( 2or 3 minutes) and effecting the connectivty of the users and performance

 

Do we have any inputs what are the CPU Queues 25 ,13, 17 and 23 from the show datapath utilization?

 

Do we have any document speaking the about different queues (like STM - a brief descirption about it) of CPU 8 to 31 of the command output show datapath utilization?

 

We did try changing snmp interval and moving to amon. BC/MC optimization on VAP and disabling ipv6 etc on the controller.

 

I diid attach output of the log.

Guru Elite
Posts: 21,010
Registered: ‎03-29-2007

Re: High CPU on controller

You could have spikes up to 80% with no material affect on user performance.  If the 80% is not sustained, it might not be an issue.  That message might or might not be important.  If you PM me, I can send you a link so that I can take a look at your logs.tar and see if anything seems wrong.

 

When you say "connectivity and performance issue", what do you mean?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor I
Posts: 61
Registered: ‎01-27-2014

Re: High CPU on controller

Sure Colin. at the that specific moment when see the High CPU users loose connectivity and having trouble in connecting. if they are connected they have packet loss.

Guru Elite
Posts: 21,010
Registered: ‎03-29-2007

Re: High CPU on controller

Have you already opened a TAC case for this behavior?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

MVP
Posts: 1,310
Registered: ‎11-07-2008

Re: High CPU on controller

I personally would open a TAC case, as 99% actual is very unusual. TAC can look at the individual system logs from the debug tar logs and see what within fpapps is causing the issue. 

Jerrod Howard
Sr. Techical Marketing Engineer
Frequent Contributor I
Posts: 61
Registered: ‎01-27-2014

Re: High CPU on controller

i did open a case with TAC for the same seeing the CPU values going above 95% but trying to understand anything i can do by knowing the CPU queues to narrow done as its also effecting production.

Guru Elite
Posts: 21,010
Registered: ‎03-29-2007

Re: High CPU on controller

You should direct those questions to TAC, because they can see the full picture.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor I
Posts: 61
Registered: ‎01-27-2014

Re: High CPU on controller

ok Thanks Colin. Will work with TAC on the same . I was just trying see if anyone had seen any similar issues due to any specific traffic or anyother things etc.

MVP
Posts: 1,310
Registered: ‎11-07-2008

Re: High CPU on controller

I wish we did know some of those more detailed investigative tips and tricks, but unfortunately most of us field facing guys are grunts. It's the guys in TAC that have the much needed deeper understanding of the CPU and control plane and usually they've seen previous cases to know what to look for right off the bat. Definatley though, as TAC how to narrow down/detail out CPU resource issues, most of the time they are happy to explain what to look for. Good luck!

Jerrod Howard
Sr. Techical Marketing Engineer
Guru Elite
Posts: 21,010
Registered: ‎03-29-2007

Re: High CPU on controller

It is a good idea to post here to see if anyone has seen similar symptoms.  In this case, you have quite a few things that could cause what you are seeing.  Some of those things are known and in your case, it might be something that has never been seen before...



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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