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New Contributor
Posts: 1
Registered: ‎01-11-2012

How do I access the logs to find out the root cause of a controller that went offline?

I have a pair of redundant local controllers.  One controller went offline for some reason and came back online after a physical reboot was initiated by local IT staff.  I am trying to find the root cause from the controller perspective.  Did it lose power?  Was the network connection broken? etc.  Regardless, the controller did not recover and needed a physical reboot. 

 

My question is, how do I access the logs that will indicate the health and history of the controller?

 

Any input would be appreciated.

 

Thanks

Guru Elite
Posts: 20,788
Registered: ‎03-29-2007

Re: How do I access the logs to find out the root cause of a controller that went offline?

if you rebooted manually, it will say "user pushed reset" as the cause.  I would type "tar crash" and and see if there are any crash files that you can send to support.

 



Colin Joseph
Aruba Customer Engineering

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