Wireless Access

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Occasional Contributor I

I pad and I Phones are getting slow browsing in Aruba wireless Network

Dear All

 

We are experiencing slow browsing on I Pad and I phones with aruba wirless. all the windows amchines are workign fine.

 

Any body has any idea about it. How to resolve this issue.

 

Thanks

 

Guru Elite

Re: I pad and I Phones are getting slow browsing in Aruba wireless Network

Please describe your setup:

 

When did this start happening?

What type of APs do you have

Are you using encryption?

How many access points?

What model controller?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: I pad and I Phones are getting slow browsing in Aruba wireless Network

Please find below the answers in red.

 

When did this start happening?

its start at the time of deployment.

What type of APs do you have

AP105

Are you using encryption?

No encryption is using.

How many access points?

46

What model controller

3400

Guru Elite

Re: I pad and I Phones are getting slow browsing in Aruba wireless Network

How many wireless clients do you have on your network?

Are the wireless clients in the same subnet as wired clients?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: I pad and I Phones are getting slow browsing in Aruba wireless Network

Around 200 users are using the wirless network  and wireless clients subnet is different with wired client.

 

Thanks

 

Guru Elite

Re: I pad and I Phones are getting slow browsing in Aruba wireless Network

Do you have "drop broadcast and multi cast" enabled on that virtual ap?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: I pad and I Phones are getting slow browsing in Aruba wireless Network

i need to check the option then will let you know.

 

thanks your prompt reply.

 

Thanks

 

Occasional Contributor I

Re: I pad and I Phones are getting slow browsing in Aruba wireless Network

hw to enable "drop broadcast and multi cast" in virtual AP. Is this a check option or we need to creat a profile and apply it.

 

Thanks

 

Guru Elite

Re: I pad and I Phones are getting slow browsing in Aruba wireless Network

Go to configuration> Wireless> AP Configuraton.  Edit the ap-group that your access points are in.

 

Expand Wireless Vlan> Expand Virtual AP.  Click on the Virtual AP that corresponds to your wireless network.  In the right pane you should see "Drop Broadcast and Multicast".  You also need to enable "Convert Broadcast ARP requests to unicast", as well.

 

Click Apply in the lower right hand corner.

 

See if that makes a difference.

 

If it does, for best performance, you should enable this on all your Virtual APs in that AP group.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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