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IAP-275 hangs at boot in console

I am having trouble getting an IAP-275 to apboot for software upgrade even after reset button powerup reset it hangs in boot just at memory test - is memory bad? is it field replaceable?

in console it gets this far and hangs and auto restarts looping:

 

APBoot 1.5.3.14 (build 46206)
Built: 2014-09-26 at 18:50:05

Model: AP-27x
CPU0:  P1020E, Version: 1.1, (0x80ec0011)
Core:  E500, Version: 5.1, (0x80212051)
Clock:
       CPU0: 800 MHz
       CPU1: 800 MHz
       CCB:  400 MHz
       DDR:  333.333 MHz (666.667 MT/s data rate) (Asynchronous)
       LBC:   25 MHz
L1:    D-cache 32KB enabled
       I-cache 32KB enabled
I2C:   ready
DRAM:  Configuring DDR for 666.667 MT/s data rate
DDR:   512 MB (DDR3, 32-bit, CL=5, ECC off)

 

the next step should be :

 

POST1: memory passed

 

but it never gets there

Aruba Employee

Re: IAP-275 hangs at boot in console

The memory isn't field replaceable, however, the unit does have a limited lifetime warranty. It may be easiest just to open a case with TAC and get the unit replaced.


Charlie Clemmer
Aruba Customer Engineering

Re: IAP-275 hangs at boot in console

Charlie is correct, just open TAC and get a replacement AP under the LLW.

New Contributor

Re: IAP-275 hangs at boot in console

Thanks! It appears this is an older Dell unit that wasnt installed (old Stock), is that still covered now by HPE? We are researching original purchase info...

New Contributor

Re: IAP-275 hangs at boot in console

Thanks for the reponse we are working on the details.

Aruba Employee

Re: IAP-275 hangs at boot in console

The warranty should still be honored by Dell. If purchased/branded as Dell, I would start there.


Charlie Clemmer
Aruba Customer Engineering
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