So a customer is using 3200 controller version 6.3.1.20 and they are doing user based authentication.
The issue is that if the user is on wiFi and their active directory password is going to expire they cannot change their network AD password when they are connecetd via their corporate WiFi.
Also, if a user has changed their password on a desktop and then bring their laptop back to the office they can’t log onto the laptop with their new password until the laptop is plugged into the network and new password is uploaded on log on.
I was wondering is there are any controller configuration that might affect this or cause this behaviour.
Does this have anything to do with their WiFi configuratoions or it is their AD issue ?