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Contributor II
Posts: 59
Registered: ‎02-17-2012

Inactive Timer expired message

I have a user that is complaining about constant drops.  I enabled debugs for him, and I am seeing the following messages in the log.  Can someone please explain to me why it thinks that the client has been idle, even though he was actively using the connection all this time:

 

Feb 24 17:25:32 :501105:  <NOTI> |stm|  Deauth from sta: 88:53:2e:2f:01:c0: AP 192.168.82.233-d8:c7:c8:e2:7f:00-aruba-hsq-16-w1 Reason Inactive Timer expired and STA was disassociated

Retired Employee
Posts: 234
Registered: ‎04-19-2011

Re: Inactive Timer expired message

Could you please post the output of 

#show log user-debug all | include <mac-address>

 

Thanks, 

 

--
HT
Contributor II
Posts: 59
Registered: ‎02-17-2012

Re: Inactive Timer expired message

Here you go:

Feb 24 17:18:36 :501095: <NOTI> |stm| Assoc request @ 17:18:36.346443: 88:53:2e:2f:01:c0 (SN 14): AP 192.168.****-d8:c7:c8:e2:***-***
Feb 24 17:18:36 :501100: <NOTI> |stm| Assoc success @ 17:18:36.349865: 88:53:2e:2f:01:c0: AP 192.168.****-d8:c7:c8:e2:***-***
Feb 24 17:18:36 :501065: <DBUG> |stm| Sending STA 88:53:2e:2f:01:c0 message to Auth and Mobility Unicast Encr WPA2 PSK AES Multicast Encr WPA2 PSK AES VLAN 0xfc, wmm:1, rsn_cap:0
Feb 24 17:18:36 :500511: <DBUG> |mobileip| Station 88:53:2e:2f:01:c0, 0.0.0.0: Received association on ESSID: *** Mobility service ON, HA Discovery on Association Off, Fastroaming Disabled, AP: Name *** Group *** BSSID d8:c7:c8:e2:***, phy g, VLAN 252
Feb 24 17:18:36 :522035: <INFO> |authmgr| MAC=88:53:2e:2f:01:c0 Station UP: BSSID=d8:c7:c8:e2:*** ESSID=*** VLAN=252 AP-name=***
Feb 24 17:18:36 :500010: <NOTI> |mobileip| Station 88:53:2e:2f:01:c0, 0.0.0.0: Mobility trail, on switch ***, VLAN 252, AP ***, ***/d8:c7:c8:e2:***/g
Feb 24 17:25:32 :501105: <NOTI> |stm| Deauth from sta: 88:53:2e:2f:01:c0: AP 192.168.****-d8:c7:c8:e2:***-*** Reason Inactive Timer expired and STA was disassociated
Feb 24 17:25:32 :501065: <DBUG> |stm| Sending STA 88:53:2e:2f:01:c0 message to Auth and Mobility Unicast Encr WPA2 PSK AES Multicast Encr WPA2 PSK AES VLAN 0xfc, wmm:1, rsn_cap:0
Feb 24 17:25:32 :500511: <DBUG> |mobileip| Station 88:53:2e:2f:01:c0, 0.0.0.0: Received disassociation on ESSID: *** Mobility service ON, HA Discovery on Association Off, Fastroaming Disabled, AP: Name *** Group *** BSSID d8:c7:c8:e2:***, phy g, VLAN 252
Feb 24 17:25:32 :500010: <NOTI> |mobileip| Station 88:53:2e:2f:01:c0, 255.255.255.255: Mobility trail, on switch ***, VLAN 252, AP ***, ***/d8:c7:c8:e2:***/g
Feb 24 17:25:32 :522036: <INFO> |authmgr| MAC=88:53:2e:2f:01:c0 Station DN: BSSID=d8:c7:c8:e2:*** ESSID=*** VLAN=252 AP-name=***
Feb 24 17:25:32 :501000: <DBUG> |stm| Station 88:53:2e:2f:01:c0: Clearing state
Feb 24 17:42:35 :501114: <NOTI> |stm| Deauth from sta: 88:53:2e:2f:01:c0: AP 192.168.****-d8:c7:c8:e2:***-*** Reason 255
Feb 24 17:42:35 :501044: <NOTI> |stm| Station 88:53:2e:2f:01:c0: No authentication found trying to de-authenticate to BSSID d8:c7:c8:e2:*** on AP ***
Feb 24 17:50:34 :522005: <INFO> |authmgr| MAC=88:53:2e:2f:01:c0 IP=172.31.252.207 User entry deleted: reason=idle timeout
Feb 24 17:50:34 :522050: <INFO> |authmgr| MAC=88:53:2e:2f:01:c0,IP=0.0.0.0 User data downloaded to datapath, new Role=authenticated/50, bw Contract=0/0,reason=Station resetting role

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