Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Internal db Mac Auth - Chromebooks, not authenticating

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  • 1.  Internal db Mac Auth - Chromebooks, not authenticating

    Posted Mar 31, 2015 09:38 AM

    We have defined a group of Chromebooks in the local db for MAC authentication in the same manner we have iPads defined and they are still be brought to the captive portal for authentication.  Looking for any advice to get these up and running.  Thanks,



  • 2.  RE: Internal db Mac Auth - Chromebooks, not authenticating

    EMPLOYEE
    Posted Mar 31, 2015 09:40 AM

    Did you turn on user debugging for those chromebooks to see why they end up at the captive portal?

     



  • 3.  RE: Internal db Mac Auth - Chromebooks, not authenticating

    Posted Mar 31, 2015 12:27 PM

    HI,

     

    Which role is assigned to that user , check by using "show user". check whether any CP-Profile mapped to that role (show rights <rolename>).

     

    The MAC-auth-Default role mapped in the AAA profile should not have any CP profile mapped.

     

    Here in this case only role is the suspicious

     

    Please feel free for any further help on this.



  • 4.  RE: Internal db Mac Auth - Chromebooks, not authenticating

    Posted Mar 31, 2015 12:29 PM

    Problem has been figured out.  Simple issue in our L2 configuration for MAC address format....