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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Ipad and captive portal issue

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  • 1.  Ipad and captive portal issue

    Posted Mar 13, 2014 01:29 AM

    Hi..

     

    When i am onboarding ipad/iphone. When i connect to dot1x ssid it connects to it and pops up captive portal. at that time there is no wifi connectivity. i am unable to onboard the device. I have cancel that pop and i have to tap use without network. Then i open the browser manually to onboard.

     

    What could be the problem? I found this issues with some ipads and some iphones . I guess they are in ios7. I have done for old ipads without any issue?

     

    Thanks 

    Srikanth 



  • 2.  RE: Ipad and captive portal issue

    Posted Mar 15, 2014 03:12 AM
    You have to enable CNA bypass.



  • 3.  RE: Ipad and captive portal issue



  • 4.  RE: Ipad and captive portal issue

    Posted Mar 20, 2014 03:55 AM
    @rmarnold wrote:
    http://support.arubanetworks.com/DOCUMENTATION/tabid/77/DMXModule/512/Command/Core_ViewDetails/Default.aspx?EntryId=12002

    I have enabale bypass CNA.

    captive portal network assistant pops up in iOS but there will be no wifi connection. Then i have start cancel it open the browser manually to onboard the iOS devices.

     

    I am runninn cppm on 6.2.0 and aruba controller 6.2.1.4...is there any patch update required for iOS 7??



  • 5.  RE: Ipad and captive portal issue

    Posted Mar 25, 2014 09:22 AM

    here you can find some info for an ArubaOS and CP guest solution:

    http://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/IOS-7-Problems-on-guest-network/td-p/116679



  • 6.  RE: Ipad and captive portal issue

    Posted Mar 26, 2014 05:45 AM

    Hi!

     

    Some input here - check logon-role (see image 1) or 802.1x authentication Default Role - if You configured a 802.1x SSID so Captive Portal Profile should be set to "Not Assigned" (if I understood your problem right)

     

    Or You should update ArubaOS to 6.2.1.6 where issue with CaptivePortal and iOS7 devices are solved (see image 2)

     

    Logon-role-1.JPG

     

    CP-AOS.JPG

     

     



  • 7.  RE: Ipad and captive portal issue

    Posted Mar 26, 2014 08:31 AM
    @AirAO wrote:

    Hi!

     

    Some input here - check logon-role (see image 1) or 802.1x authentication Default Role - if You configured a 802.1x SSID so Captive Portal Profile should be set to "Not Assigned" (if I understood your problem right)

     

    Or You should update ArubaOS to 6.2.1.6 where issue with CaptivePortal and iOS7 devices are solved (see image 2)

     

    Logon-role-1.JPG

     

    CP-AOS.JPG

     

     

    No actually when i connect to SSID. In iOS devices, captive portal page pops up prompting to enter username and password for provisioning. 

     

    My problem is when i connect to dot1x ssid, captive portal page pops up and i can see login form with instructions . At that time iOS devices loses its wifi connectivity. Then i have cancel the pop up (captive portal page ) and i have to open browser manually to provision and onboard the devcie



  • 8.  RE: Ipad and captive portal issue

    Posted Mar 26, 2014 08:47 AM

    Hello!

     

    Can You post config of your AAA profile for dot.1x SSID?

     

    Please run this command: show aaa profile <profile-name>