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Contributor II

Ipad and captive portal issue

Hi..

 

When i am onboarding ipad/iphone. When i connect to dot1x ssid it connects to it and pops up captive portal. at that time there is no wifi connectivity. i am unable to onboard the device. I have cancel that pop and i have to tap use without network. Then i open the browser manually to onboard.

 

What could be the problem? I found this issues with some ipads and some iphones . I guess they are in ios7. I have done for old ipads without any issue?

 

Thanks 

Srikanth 

New Contributor

Re: Ipad and captive portal issue

You have to enable CNA bypass.

New Contributor
Contributor II

Re: Ipad and captive portal issue


rmarnold wrote:
http://support.arubanetworks.com/DOCUMENTATION/tabid/77/DMXModule/512/Command/Core_ViewDetails/Default.aspx?EntryId=12002

I have enabale bypass CNA.

captive portal network assistant pops up in iOS but there will be no wifi connection. Then i have start cancel it open the browser manually to onboard the iOS devices.

 

I am runninn cppm on 6.2.0 and aruba controller 6.2.1.4...is there any patch update required for iOS 7??

Re: Ipad and captive portal issue

Contributor I

Re: Ipad and captive portal issue

Hi!

 

Some input here - check logon-role (see image 1) or 802.1x authentication Default Role - if You configured a 802.1x SSID so Captive Portal Profile should be set to "Not Assigned" (if I understood your problem right)

 

Or You should update ArubaOS to 6.2.1.6 where issue with CaptivePortal and iOS7 devices are solved (see image 2)

 

Logon-role-1.JPG

 

CP-AOS.JPG

 

 

Contributor II

Re: Ipad and captive portal issue


AirAO wrote:

Hi!

 

Some input here - check logon-role (see image 1) or 802.1x authentication Default Role - if You configured a 802.1x SSID so Captive Portal Profile should be set to "Not Assigned" (if I understood your problem right)

 

Or You should update ArubaOS to 6.2.1.6 where issue with CaptivePortal and iOS7 devices are solved (see image 2)

 

Logon-role-1.JPG

 

CP-AOS.JPG

 

 


No actually when i connect to SSID. In iOS devices, captive portal page pops up prompting to enter username and password for provisioning. 

 

My problem is when i connect to dot1x ssid, captive portal page pops up and i can see login form with instructions . At that time iOS devices loses its wifi connectivity. Then i have cancel the pop up (captive portal page ) and i have to open browser manually to provision and onboard the devcie

Contributor I

Re: Ipad and captive portal issue

Hello!

 

Can You post config of your AAA profile for dot.1x SSID?

 

Please run this command: show aaa profile <profile-name> 

 

 

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