Wireless Access

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Occasional Contributor I
Posts: 5
Registered: ‎09-19-2012

Issue with Android and iphone users connecting to wireless

Hi,

 

We are having some issues with iphone and ANdroid users. We are having this issue more reported since upgrade to

6.1.3.1 COntroller 6000s. Clients connect to an SSID but every ow and then the get associated with another SSID (not preferred).

 

Is there a way in Aruba to make a client prefer to an SSID..or is this a client feature? If it is a client feature, how do we do it in Apple iOS and ANdroid.

 

Thanks,

 

Fawad

Guru Elite
Posts: 21,491
Registered: ‎03-29-2007

Re: Issue with Android and iphone users connecting to wireless

The only surefire way to do this is to remove the SSID and make sure it is not remembered.

 

 



Colin Joseph
Aruba Customer Engineering

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Occasional Contributor I
Posts: 5
Registered: ‎09-19-2012

Re: Issue with Android and iphone users connecting to wireless

ANyone else experiencing similar problem?

Aruba Employee
Posts: 135
Registered: ‎06-18-2007

Re: Issue with Android and iphone users connecting to wireless

This is mostly a client issue.  I've seen this problem more frequently on iDevices compared to Android and other devices.  Even though the SSID is available throughout the environment, these devices sometimes connect to a non-preferred SSID, especially if the SSID is open/no authentication.

 

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