05-04-2015 05:44 AM
We are supporting an On-site POC for a hospital at China.
Customer try to connect a MOTO MC40N0 PDA to Aruba controller based 802.11n AP;
However, the PDA can not conntect to ARUBA AP. After i read the datasheet and document for this Termninal.
I think maybe the Inter-op issue comes from 802.11r or 802.11d/h; but i am not sure which feature are enabled defaultly in this terminal.
I checked the configuration on controller 650 with AOS6.4.X, we shouldn't enable these two features defaultly.
My question is,Based on current configuration on controller, which feature may cause inter-op issue? 802.11h/d ? or 802.11r?
Solved! Go to Solution.
05-04-2015 05:52 AM
802.11r by default is off and should stay off. Whether 802.11d/h should be on is based on the terminal. If it is off, try turning it on. Please see the article here: http://community.arubanetworks.com/t5/Controller-Based-WLANs/Why-Motorola-MC2180-bar-codes-is-unable-to-connect/ta-p/184458
Aruba Customer Engineering
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05-08-2015 02:31 AM
SHOULD BE this issue, SI told me that customer modified something on PDA, and now PDA can connect to ARUBA WIRELESS, i guess they disabled 802.11d/h. Document for this PDA also said that if there are some network connection issue, pls disable 802.11d/h