Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Macbook Air + Aruba 205 = Problems

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  • 1.  Macbook Air + Aruba 205 = Problems

    Posted Nov 26, 2014 02:00 PM

    Hi good people!

     

    I having some trouble with Macbook Air's and Aruba APs 205.

     

    It has 802.1x Auth with clear pass.

     

    I've band stearing to 5Ghz.

     

    Our Macbook Air's sometimes drops their connection and other lose the connectivity for a period of seconds.

     

    This is not a coverage problem we are talking about an isolated test of 1 AP, 1 Mac and nothing else on 5Ghz band.

     

    Any known issues about this?



  • 2.  RE: Macbook Air + Aruba 205 = Problems

    EMPLOYEE
    Posted Nov 26, 2014 02:09 PM

    Exactly what operating system version is your MACBook Air running?

    What version of ArubaOS?



  • 3.  RE: Macbook Air + Aruba 205 = Problems

    Posted Nov 26, 2014 02:10 PM

    The AP is running ArubaInstant_Cassiopeia_6.4.2.0-4.1.1.1_46936

     

    The MAC is running the latest version.

     

    Thank you



  • 4.  RE: Macbook Air + Aruba 205 = Problems

    EMPLOYEE
    Posted Nov 26, 2014 02:12 PM

    What is the latest version?  10.10.1?  Which one are you running?

     

    There are quite a bit of issues on the latest (Yosemite) version of Mac OSX 10.10.1



  • 5.  RE: Macbook Air + Aruba 205 = Problems

    Posted Nov 26, 2014 02:14 PM

    Tried with 10.10.1 and 10.10.

     

    What kind of issues?



  • 6.  RE: Macbook Air + Aruba 205 = Problems



  • 7.  RE: Macbook Air + Aruba 205 = Problems

    Posted Nov 27, 2014 05:03 AM

    Interface awdl0 not present. Maybe because this is an older macbook air...

     

    Still having issues...



  • 8.  RE: Macbook Air + Aruba 205 = Problems

    EMPLOYEE
    Posted Nov 27, 2014 07:41 AM

    Please try another device with the AP205.  Please try the Macbook Air with a different access point.

     



  • 9.  RE: Macbook Air + Aruba 205 = Problems

    Posted Nov 27, 2014 07:31 PM

     

    We indeed have seen such problems on all versions of OSX not just

    10.10.x.

     

    Other things to try.  You can find exact instructions for some

    of these by googling.

     

    1) Get the AP off of channels 132-144 if it is there

    2) If the AP/controller can be rebooted, try each of those and retest.

    3) See if the problem only happens when Bluetooth is enabled.

    4) Remove the opportunistic roaming .plist file

    5) Remove all .plist files and rebuild the connection from scratch

    6) Install all intermediate dot1x certificates and set every cert

    in the chain to trusted status.

    7) Apply the setting that prevents changing networks without authorization.