Info:
Controller and AOS: 7220, running 6.3.1.2.
AP: 225's
Client: MacBook Pro (10.9.2 - mid 2012 version).
Other notes: Client match is active on 2.4 and 5 GHz. Windows devices roam without any problems.
We are expericing from hard handoff issues with mac book pros on enterprise network (WPA2 PEAP-MS-CHAPv2). The AP'a are on the same AP group/VLAN and noticing the macbook being very sticky (-80 RSSI as some points) and eventually dropping the connection for about 10-15 before connected to a new AP. Our environment is designed for 5GHz coverage, so there is no reason for the client to ever be at -80 RSSI.
ARM DEBUG USER LOGS:
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Apr 22 10:49:51 :507013: <DBUG> |AP 522B sapd| Client Match: Detected client 14:10:9f:d2:5d:6d Assoc BSSID 9c:1c:12:88:f0:b0 channel 44 with low RSSI 11 dB
Apr 22 10:49:51 :507007: <DBUG> |AP 522B sapd| Client Match: For client 14:10:9f:d2:5d:6d Trigger Sticky No better candidate AP
Apr 22 10:49:54 :507013: <DBUG> |AP 522B sapd| Client Match: Detected client 14:10:9f:d2:5d:6d Assoc BSSID 9c:1c:12:88:f0:b0 channel 44 with low RSSI 9 dB
Apr 22 10:49:54 :507007: <DBUG> |AP 522B sapd| Client Match: For client 14:10:9f:d2:5d:6d Trigger Sticky No better candidate AP
Apr 22 10:49:57 :507013: <DBUG> |AP 522B sapd| Client Match: Detected client 14:10:9f:d2:5d:6d Assoc BSSID 9c:1c:12:88:f0:b0 channel 44 with low RSSI 9 dB
Apr 22 10:49:57 :507007: <DBUG> |AP 522B sapd| Client Match: For client 14:10:9f:d2:5d:6d Trigger Sticky No better candidate AP
Apr 22 10:49:59 :501161: <DBUG> |stm| Client Match Received probe report: AP 9c:1c:12:88:f7:e0 ESSID CORP Assoc ESSID CORPfor client 14:10:9f:d2:5d:6d with signal 68
Apr 22 10:49:59 :501161: <DBUG> |stm| Client Match Received probe report: AP 9c:1c:12:89:06:e0 ESSID CORPAssoc ESSID CORP for client 14:10:9f:d2:5d:6d with signal 75
Apr 22 10:50:00 :501161: <DBUG> |stm| Client Match Received probe report: AP 9c:1c:12:88:f7:f0 ESSID CORPAssoc ESSID CORPfor client 14:10:9f:d2:5d:6d with signal 69
Apr 22 10:50:00 :507013: <DBUG> |AP 522B sapd| Client Match: Detected client 14:10:9f:d2:5d:6d Assoc BSSID 9c:1c:12:88:f0:b0 channel 44 with low RSSI 9 dB
Apr 22 10:50:00 :507007: <DBUG> |AP 522B sapd| Client Match: For client 14:10:9f:d2:5d:6d Trigger Sticky No better candidate AP
Apr 22 10:50:03 :501161: <DBUG> |stm| Client Match Received probe report: AP 9c:1c:12:88:f0:a0 ESSID CORPAssoc ESSID CORP for client 14:10:9f:d2:5d:6d with signal 70
Apr 22 10:50:03 :507013: <DBUG> |AP 522B sapd| Client Match: Detected client 14:10:9f:d2:5d:6d Assoc BSSID 9c:1c:12:88:f0:b0 channel 44 with low RSSI 9 dB
Apr 22 10:50:03 :507007: <DBUG> |AP 522B sapd| Client Match: For client 14:10:9f:d2:5d:6d Trigger Sticky No better candidate AP
Apr 22 10:50:04 :501161: <DBUG> |stm| Client Match Received probe report: AP 9c:1c:12:88:f6:c0 ESSID CORP Assoc ESSID CORP for client 14:10:9f:d2:5d:6d with signal 78
Apr 22 10:50:05 :501161: <DBUG> |stm| Client Match Received probe report: AP 9c:1c:12:89:08:a0 ESSID CORP Assoc ESSID CORPfor client 14:10:9f:d2:5d:6d with signal 78
Apr 22 10:50:06 :507013: <DBUG> |APAP 522B sapd| Client Match: Detected client 14:10:9f:d2:5d:6d Assoc BSSID 9c:1c:12:88:f0:b0 channel 44 with low RSSI 9 dB
Apr 22 10:50:06 :507007: <DBUG> |AP AP 522B sapd| Client Match: For client 14:10:9f:d2:5d:6d Trigger Sticky No better candidate AP
Apr 22 10:50:08 :501161: <DBUG> |stm| Client Match Received probe report: AP 9c:1c:12:88:f9:b0 ESSID CORPAssoc ESSID CORP for client 14:10:9f:d2:5d:6d with signal 71
Apr 22 10:50:08 :501161: <DBUG> |stm| Client Match Received probe report: AP 9c:1c:12:89:09:c0 ESSID CORP Assoc ESSID CORP for client 14:10:9f:d2:5d:6d with signal 67
Apr 22 10:50:09 :507013: <DBUG> |AP AP 522B sapd| Client Match: Detected client 14:10:9f:d2:5d:6d Assoc BSSID 9c:1c:12:88:f0:b0 channel 44 with low RSSI 9 dB
Apr 22 10:50:09 :507007: <DBUG> |AP AP 522Bapd| Client Match: For client 14:10:9f:d2:5d:6d Trigger Sticky No better candidate AP
Apr 22 10:50:10 :501161: <DBUG> |stm| Client Match Received probe report: AP 9c:1c:12:89:06:f0 ESSID CORP Assoc ESSID CORP for client 14:10:9f:d2:5d:6d with signal 81
Apr 22 10:50:12 :507013: <DBUG> |AP AP 522B sapd| Client Match: Detected client 14:10:9f:d2:5d:6d Assoc BSSID 9c:1c:12:88:f0:b0 channel 44 with low RSSI 9 dB
Apr 22 10:50:12 :507007: <DBUG> |AP AP 522B sapd| Client Match: For client 14:10:9f:d2:5d:6d Trigger Sticky No better candidate AP
Apr 22 10:50:13 :501161: <DBUG> |stm| Client Match Received probe report: AP 9c:1c:12:89:09:50 ESSID CORP Assoc ESSID CORP for client 14:10:9f:d2:5d:6d with signal 79
Apr 22 10:50:15 :507013: <DBUG> |AP AP 522B sapd| Client Match: Detected client 14:10:9f:d2:5d:6d Assoc BSSID 9c:1c:12:88:f0:b0 channel 44 with low RSSI 9 dB
Apr 22 10:50:15 :507007: <DBUG> |AP AP 522B sapd| Client Match: For client 14:10:9f:d2:5d:6d Trigger Sticky No better candidate AP
Apr 22 10:50:17 :501161: <DBUG> |stm| Client Match Received probe report: AP 9c:1c:12:89:09:d0 ESSID CORP Assoc ESSID CORP for client 14:10:9f:d2:5d:6d with signal 63
Apr 22 10:50:17 :507018: <DBUG> |AP AP 431B Bsapd| Client Match: New assoc 14:10:9f:d2:5d:6d Assoc time 1750479
Apr 22 10:50:17 :501161: <DBUG> |stm| Client Match Received probe report: AP 9c:1c:12:88:f6:d0 ESSID CORP Assoc ESSID CORP for client 14:10:9f:d2:5d:6d with signal 73
Apr 22 10:50:18 :501161: <DBUG> |stm| Client Match Received probe report: AP 18:64:72:e4:86:30 ESSID CORP Assoc ESSID CORP for client 14:10:9f:d2:5d:6d with signal 87
Apr 22 10:50:18 :507013: <DBUG> |AP AP 522B sapd| Client Match: Detected client 14:10:9f:d2:5d:6d Assoc BSSID 9c:1c:12:88:f0:b0 channel 44 with low
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Text highlighed in bold is when the client finally made the connection to the new AP.
#7220#AP225