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Occasional Contributor II
Posts: 20
Registered: ‎06-11-2015

Manually removing a user from Blacklist

Hi All,

 

Controller: 7010

Version: 6.4.4.9

 

I have users that are in the blacklist on my controller and they are set to 10 minutes and then they will be removed. I tried removing them manually before the time is up but it does not allow me to do this.

 

I select the mac-address that I want to remove and when I click on "Remove From Blacklist" it does nothing and the mac-address is still in the bllacklist. 

 

Does anyone know why this is happening and how can this be fixed?

 

Kind Regards,

RIeyaad

Guru Elite
Posts: 20,788
Registered: ‎03-29-2007

Re: Manually removing a user from Blacklist

You should type "show audit-trail" to see why that is not working.

 

You can also try manually removing them from the commandline by using 

 

(Aruba7005-US) #stm remove-blacklist-client ?

<client-mac>            client to remove from DoS list

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 20
Registered: ‎06-11-2015

Re: Manually removing a user from Blacklist

Hi Colin,

 

Thanks for the quick response.

 

This has work.

 

Thank you very much

 

Rieyaad

Guru Elite
Posts: 20,788
Registered: ‎03-29-2007

Re: Manually removing a user from Blacklist

Please try to upgrade to 6.4.4.11.  You could be running into the issue below:

 

blacklist-fix.png



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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