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New Contributor
Posts: 2
Registered: ‎09-11-2015

Memory Disparity on the Aruba Controller(s)

Hi All,

 

We are observing Differences in the Memory on our 3400 Cotroller.

 

One of the Box is 691Mb whereas on the other we see 1.5Gb.

 

Please check with the Show Inventory / Show Switchinfo and Show Version details of both our Controllers.


Primary ::


show memory

Memory (Kb): total: 691780, used: 632676, free: 59104


#show inventory

Supervisor Card slot : 0
System Serial# : AK0030811
SC Assembly# : 2010051C (Rev:12.00)
SC Serial# : F02298726 (Date:02/20/14)
SC Model# : Aruba3400
HW MAC Addr : 00:0B:86:6F:0F:70 to 00:0B:86:6F:0F:73
CPLD Version : (Rev: 1.3)
Aruba3400 Card Temperatures :
: Card Temperature 33 C
: CPU Temperature 42 C
Aruba3400 Fan Tachometers :
: Chassis Fan A 3750 RPM
: Chassis Fan B 3200 RPM
: Chassis Fan C 4000 RPM
: Chassis Fan D 3934 RPM
Aruba3400 Card Voltages :
: VMON1 3300mV 3300 mV
: VMON2 2500mV 2532 mV
: VMON3 AB 1800mV 1804 mV
: VMON4 CD 1800mV 1800 mV
: VMON5 1200mV 1222 mV
: VMON6 1000mV 1000 mV

 


#show switchinfo
Hostname is POL05OWLCR101


Polygon
System Time:Fri Sep 11 15:58:16 IST 2015

Aruba Operating System Software.
ArubaOS (MODEL: Aruba3400), Version 6.4.3.1
Website: http://www.arubanetworks.com
Copyright (c) 2002-2015, Aruba Networks, Inc.
Compiled on 2015-04-21 at 16:22:02 PDT (build 49733) by p4build

ROM: System Bootstrap, Version CPBoot 1.3.1.0 (build 35189)
Built: 2012-09-06 16:05:33
Built by: p4build@re_client_35189


Switch uptime is 29 days 13 hours 41 minutes 46 seconds
Reboot Cause: Power Failure (Intent:cause:register ee:ee:0)
Supervisor Card
Processor XLR 516 (revision C4) with 1187M bytes of memory.
32K bytes of non-volatile configuration memory.
512M bytes of Supervisor Card System flash (model=CF 512MB).

Config File: default.cfg

Boot Partition: PARTITION 0


VLAN1 is administratively down line protocol is down
Hardware is CPU Interface, Interface address is 00:0B:86:6F:0F:70 (bia 00:0B:86:6F:0F:70)
Description: 802.1Q VLAN
Internet address is 172.16.0.254 255.255.255.0
IPv6 Router Advertisements are disabled
Routing interface is enable, Forwarding mode is enable
Directed broadcast is disabled, BCMC Optimization disabled ProxyARP disabled Suppress ARP enable
Encapsulation 802, loopback not set
MTU 1500 bytes
Last clearing of "show interface" counters 29 day 13 hr 41 min 46 sec
link status last changed 29 day 13 hr 37 min 52 sec
Proxy Arp is disabled for the Interface


switchrole:master
Configuration Changed since last save
No crash information available.
Reboot Cause: Power Failure (Intent:cause:register ee:ee:0)

 

show version
Aruba Operating System Software.
ArubaOS (MODEL: Aruba3400), Version 6.4.3.1
Website: http://www.arubanetworks.com
Copyright (c) 2002-2015, Aruba Networks, Inc.
Compiled on 2015-04-21 at 16:22:02 PDT (build 49733) by p4build

ROM: System Bootstrap, Version CPBoot 1.3.1.0 (build 35189)
Built: 2012-09-06 16:05:33
Built by: p4build@re_client_35189


Switch uptime is 29 days 13 hours 42 minutes 4 seconds
Reboot Cause: Power Failure (Intent:cause:register ee:ee:0)
Supervisor Card
Processor XLR 516 (revision C4) with 1187M bytes of memory.
32K bytes of non-volatile configuration memory.
512M bytes of Supervisor Card System flash (model=CF 512MB).

 

Secondary Controller ::


show memory

Memory (Kb): total: 1502772, used: 618988, free: 883784


show inventory

Supervisor Card slot : 0
System Serial# : AK0030869
SC Assembly# : 2010051C (Rev:12.00)
SC Serial# : F02300242 (Date:03/07/14)
SC Model# : Aruba3400
HW MAC Addr : 00:0B:86:6F:10:E4 to 00:0B:86:6F:10:E7
CPLD Version : (Rev: 1.3)
Aruba3400 Card Temperatures :
: Card Temperature 33 C
: CPU Temperature 41 C
Aruba3400 Fan Tachometers :
: Chassis Fan A 4137 RPM
: Chassis Fan B 4137 RPM
: Chassis Fan C 4000 RPM
: Chassis Fan D 3000 RPM
Aruba3400 Card Voltages :
: VMON1 3300mV 3306 mV
: VMON2 2500mV 2526 mV
: VMON3 AB 1800mV 1806 mV
: VMON4 CD 1800mV 1798 mV
: VMON5 1200mV 1216 mV
: VMON6 1000mV 1000 mV

 

show switchinfo
Hostname is POL05OWLCR102


Polygon
System Time:Fri Sep 11 16:01:51 IST 2015

Aruba Operating System Software.
ArubaOS (MODEL: Aruba3400), Version 6.4.3.1
Website: http://www.arubanetworks.com
Copyright (c) 2002-2015, Aruba Networks, Inc.
Compiled on 2015-04-21 at 16:22:02 PDT (build 49733) by p4build

ROM: System Bootstrap, Version CPBoot 1.3.1.0 (build 35189)
Built: 2012-09-06 16:05:33
Built by: p4build@re_client_35189


Switch uptime is 106 days 8 hours 48 minutes 43 seconds
Reboot Cause: User reboot (Intent:cause:register 78:86:50)
Supervisor Card
Processor XLR 516 (revision C4) with 1979M bytes of memory.
32K bytes of non-volatile configuration memory.
512M bytes of Supervisor Card System flash (model=CF 512MB).

Config File: default.cfg

Boot Partition: PARTITION 0


VLAN1 is up line protocol is up
Hardware is CPU Interface, Interface address is 00:0B:86:6F:10:E4 (bia 00:0B:86:6F:10:E4)
Description: 802.1Q VLAN
Internet address is 172.16.0.254 255.255.255.0
IPv6 Router Advertisements are disabled
Routing interface is enable, Forwarding mode is enable
Directed broadcast is disabled, BCMC Optimization disabled ProxyARP disabled Suppress ARP enable
Encapsulation 802, loopback not set
MTU 1500 bytes
Last clearing of "show interface" counters 106 day 8 hr 48 min 43 sec
link status last changed 54 day 2 hr 50 min 52 sec
Proxy Arp is disabled for the Interface


switchrole:local
masterip:10.187.128.101
IKE PSK: ad61a2c63f06de3f84cba95255bcb6a15ed1db63b8da4c43
Configuration Changed since last save
No crash information available.
Reboot Cause: User reboot (Intent:cause:register 78:86:50)


show version
Aruba Operating System Software.
ArubaOS (MODEL: Aruba3400), Version 6.4.3.1
Website: http://www.arubanetworks.com
Copyright (c) 2002-2015, Aruba Networks, Inc.
Compiled on 2015-04-21 at 16:22:02 PDT (build 49733) by p4build

ROM: System Bootstrap, Version CPBoot 1.3.1.0 (build 35189)
Built: 2012-09-06 16:05:33
Built by: p4build@re_client_35189


Switch uptime is 106 days 8 hours 48 minutes 59 seconds
Reboot Cause: User reboot (Intent:cause:register 78:86:50)
Supervisor Card
Processor XLR 516 (revision C4) with 1979M bytes of memory.
32K bytes of non-volatile configuration memory.
512M bytes of Supervisor Card System flash (model=CF 512MB).

 

MVP
Posts: 1,302
Registered: ‎11-07-2008

Re: Memory Disparity on the Aruba Controller(s)

Moderator
Posts: 321
Registered: ‎08-28-2009

Re: Memory Disparity on the Aruba Controller(s)

Let's use this thread for the memory disparity, the other can be used to do a quick check of the in use memory (which i suspect is fine)

 

The issue here is no so much about free memory, rather that the two controllers have different installed totoal memory sizes, they are in fact using about the same amount of memory (~ 600M)

 

Primary

Memory (Kb): total: 691780, used: 632676, free: 59104

Processor XLR 516 (revision C4) with 1187M bytes of memory.

 

Secondary

Memory (Kb): total: 1502772, used: 618988, free: 883784

Processor XLR 516 (revision C4) with 1979M bytes of memory.

 

I strongly suspect this is a case of due to parts availability/cost associated with older parts where manufacturing is giving away free/extra memory in because it's cheaper than the old memory parts.

 

I will find out some more info and update.

 

regards

-jeff

 

 

 

New Contributor
Posts: 2
Registered: ‎09-11-2015

Re: Memory Disparity on the Aruba Controller(s)

Hi Jeff,

 

Thanks for info shared, Both are controller(s) are using almost same Memory, however seeing both the Controllers with different Memory is somthing which are considering.

 

FYI, we have purchased both the Controller(s) at the same instance (approx 2 years ago). We have moved all the AP's to the Secondary Controller(s) which is acting as Local and seeing better usage stats from our Airwave. Please check with the attachment.

MVP
Posts: 1,412
Registered: ‎11-30-2011

Re: Memory Disparity on the Aruba Controller(s)

hey Jeff, did you ever get to the bottom of this? or was in handled of board?

New Contributor
Posts: 4
Registered: ‎08-24-2015

Re: Memory Disparity on the Aruba Controller(s)

Hi MVP,

 

We have opened a Case with the TAC team and got the Older Controller (Low Memory) replaced .

Moderator
Posts: 321
Registered: ‎08-28-2009

Re: Memory Disparity on the Aruba Controller(s)

This surprises me. There is no recourse for claiming an rma on this. It's a freebie memory upgrade by Aruba due to cost of the older memory DIMMS.

Regards
Jeff

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